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Owner.comOW

Senior System Administrator, Logistics

Owner.com is a software-as-a-service company providing an all-in-one digital platform for independent restaurants to manage their online presence, offering tools for online ordering, website building, marketing automation, and customer relationship management. [5, 7, 8, 31] The company aims to help local businesses increase sales, save on fees, and retain customer data. [5, 8, 28]

Owner.com

Employee count: 51-200

Salary: 100k-120k USD

United States only

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Why we're looking for you

Our hardware fulfillment is scaling 3x year-over-year. We need a systems leader to evaluate, implement, and own our next-generation logistics infrastructure: a WMS (Fishbowl, Cin7, Blue Yonder) integrated with ERP and deeply connected to Salesforce. You'll architect the solution, build the integrations, and drive adoption.

The impact you'll have

  • Own WMS/ERP implementation from configuration through go-live
  • Architect deep Salesforce integrations maintaining customer-facing visibility
  • Design multi-system data flows across warehouse, finance, CRM
  • Optimize order management, RMA, inventory, and procurement workflows
  • Partner with Finance on asset tracking and reconciliation
  • Drive adoption through training, documentation, and change management
  • Future-proof logistics operations for 3-5x growth trajectory

Who you'll work with

  • Reports to: Revenue Operations Manager, Customer Success
  • Logistics leadership for warehouse operations and fulfillment strategy
  • Finance for asset management, depreciation tracking, and GL integration
  • RevOps/Salesforce development team for integration design and implementation
  • IT/Data Engineering for infrastructure, security, and data architecture
  • Customer-facing teams (Sales, Support, CS) as stakeholders and end users

What we're looking for

  • 5+ years implementing WMS and ERP systems with deep Salesforce integrations
  • Experience with hardware fulfillment or physical product operations (e-commerce, DTC, hardware SaaS)
  • Fulfillment domain knowledge: order management, multi-warehouse inventory, RMA processes, procurement workflows
  • Hands-on experience implementing WMS platforms (Fishbowl, Cin7, Blue Yonder, ShipHero, Extensiv)
  • ERP systems expertise (NetSuite, SAP, Oracle, Dynamics)
  • Strong Salesforce admin skills and custom development knowledge
  • Deep integration knowledge (APIs, webhooks, middleware platforms)
  • Cross-functional collaboration translating technical into business value
  • Pragmatic execution: balance speed with quality, ship MVPs, own problems end-to-end
  • High-growth startup experience preferred

Pay and benefits

  • The estimated base salary range for this role is $100,000 to $120,000 USD plus a generous equity pre-IPO equity package. For salary ranges in other geo locations, please discuss with your recruiter.
  • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 100k-120k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Owner.com

Learn more about Owner.com and their company culture.

View company profile

Owner.com, Inc. is an American software-as-a-service (SaaS) company that provides a comprehensive digital platform for independent restaurants to manage and grow their online presence. [5, 8, 31] Founded in 2020 by Adam Guild and Dean Bloembergen, and headquartered in Palo Alto, California, the company was formerly known as ProfitBoss and Placepull. [3, 5] Owner.com's mission is to empower local business owners, starting with restaurants, to succeed in an increasingly digital world by providing them with the technology and marketing capabilities typically available only to large chains like Domino's or Chick-fil-A. [7, 18, 20, 24]

The platform offers an all-in-one solution that includes a website builder, an online ordering system, customer relationship management (CRM) tools, marketing automation, a branded mobile app generator, and tools for managing delivery operations and recruitment. [5, 7, 20, 31] This integrated approach helps restaurants increase direct sales, save on fees often associated with third-party delivery apps, and retain ownership of their customer data. [5, 8, 28] Owner.com focuses on optimizing restaurants' online search visibility through localized search engine optimization (SEO) and offers AI-powered tools, such as an AI-enabled email marketer, to create personalized marketing campaigns. [5, 18, 31] The company emphasizes driving profitable sales growth for its clients, with reported average increases in online order volume of over 30% within the first year for restaurants using the platform. By 2022, Owner.com was operating in 49 states in the United States, serving over 1,500 restaurants, and has since grown to support thousands of establishments. [5, 20] The company has a strong focus on customer success, offering 24/7 support and month-to-month pricing without long-term contracts. [28, 33]

Owner.com has secured significant funding to fuel its growth, including a $15 million Series A round in March 2022, a $33 million Series B round in January 2024, and a $120 million Series C round in May 2025, reaching a valuation of $1 billion. [5, 18, 27, 31] The company's vision extends beyond restaurants, with plans to support other types of local businesses such as salons, grocers, and gyms. [22, 24] The platform is designed to be user-friendly, requiring no coding or extensive marketing knowledge from restaurant owners. Owner.com aims to level the playing field, enabling independent businesses to compete effectively against larger corporations by providing them with sophisticated yet accessible digital tools and strategies. [18, 28]

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