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Owner.comOW

Principal Solution Architect

Owner.com is a software-as-a-service company providing an all-in-one digital platform for independent restaurants to manage their online presence, offering tools for online ordering, website building, marketing automation, and customer relationship management. [5, 7, 8, 31] The company aims to help local businesses increase sales, save on fees, and retain customer data. [5, 8, 28]

Owner.com

Employee count: 51-200

Salary: 190k-230k USD

United States only

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About Owner.com

Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains.

Our vision

We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Our traction

Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team

Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.

Where we work

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.

Why We're Looking For You

As we continue our hypergrowth journey, we need a technical visionary to own and evolve our Salesforce CRM architecture. Our CRM is heavily customized with 400+ Flows, and while we don't currently have severe technical debt, we need a strategic leader who can design for scale while maintaining our velocity. You'll be the design authority who ensures what we're building today is future-proof for the long term.

The Impact You Will Have

  • Design and evolve Salesforce architecture for hypergrowth
  • Establish architectural principles that accelerate development velocity
  • Implement lean governance that maintains integrity while enabling speed
  • Make decisive trade-offs that balance immediate needs with long-term vision
  • Transform technical debt management into a business enablement strategy
  • Lead the technical aspects of major initiatives including Revenue Cloud implementation
  • Optimize our Flow-customized environment for performance and maintainability

Who You'll Work With

  • Reports to Director of Revenue Architecture
  • Partners closely with Data Engineering for integrations and data architecture
  • Works with RevOps development team operating in Agile model
  • Collaborates with stakeholders across the organization for CRM initiatives

What We're Looking For

  • Salesforce CTA or equivalent depth with clear path to CTA
  • Application Architect and System Architect certifications
  • 8+ years architecting complex Salesforce solutions
  • Deep Flow-based automation expertise
  • Extensive data modeling, security, and integration pattern experience
  • Solutions that scale from hundreds to thousands of users
  • Modern DevOps practices: source control, CI/CD, testing
  • Apex and LWC development experience

Pay and Benefits

  • Estimated base salary range: $190,000 - $230,000k for U.S./Canada-based employees, plus meaningful pre-IPO equity
  • Comprehensive health coverage, 100% remote work, unlimited PTO – plus extra fun perks!

🚩 Notice - Employment Scams

Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Salary

Salary: 190k-230k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Owner.com

Learn more about Owner.com and their company culture.

View company profile

Owner.com, Inc. is an American software-as-a-service (SaaS) company that provides a comprehensive digital platform for independent restaurants to manage and grow their online presence. [5, 8, 31] Founded in 2020 by Adam Guild and Dean Bloembergen, and headquartered in Palo Alto, California, the company was formerly known as ProfitBoss and Placepull. [3, 5] Owner.com's mission is to empower local business owners, starting with restaurants, to succeed in an increasingly digital world by providing them with the technology and marketing capabilities typically available only to large chains like Domino's or Chick-fil-A. [7, 18, 20, 24]

The platform offers an all-in-one solution that includes a website builder, an online ordering system, customer relationship management (CRM) tools, marketing automation, a branded mobile app generator, and tools for managing delivery operations and recruitment. [5, 7, 20, 31] This integrated approach helps restaurants increase direct sales, save on fees often associated with third-party delivery apps, and retain ownership of their customer data. [5, 8, 28] Owner.com focuses on optimizing restaurants' online search visibility through localized search engine optimization (SEO) and offers AI-powered tools, such as an AI-enabled email marketer, to create personalized marketing campaigns. [5, 18, 31] The company emphasizes driving profitable sales growth for its clients, with reported average increases in online order volume of over 30% within the first year for restaurants using the platform. By 2022, Owner.com was operating in 49 states in the United States, serving over 1,500 restaurants, and has since grown to support thousands of establishments. [5, 20] The company has a strong focus on customer success, offering 24/7 support and month-to-month pricing without long-term contracts. [28, 33]

Owner.com has secured significant funding to fuel its growth, including a $15 million Series A round in March 2022, a $33 million Series B round in January 2024, and a $120 million Series C round in May 2025, reaching a valuation of $1 billion. [5, 18, 27, 31] The company's vision extends beyond restaurants, with plans to support other types of local businesses such as salons, grocers, and gyms. [22, 24] The platform is designed to be user-friendly, requiring no coding or extensive marketing knowledge from restaurant owners. Owner.com aims to level the playing field, enabling independent businesses to compete effectively against larger corporations by providing them with sophisticated yet accessible digital tools and strategies. [18, 28]

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