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Owner.comOW

Senior PM, Guest Lifecycle & Loyalty — Remote & Equity

Owner.com is a software-as-a-service company providing an all-in-one digital platform for independent restaurants to manage their online presence, offering tools for online ordering, website building, marketing automation, and customer relationship management. [5, 7, 8, 31] The company aims to help local businesses increase sales, save on fees, and retain customer data. [5, 8, 28]

Owner.com

Employee count: 51-200

Salary: 190k-230k USD

United States only

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A leading AI growth platform for local businesses is seeking a Product Manager to develop lifecycle marketing and loyalty programs. The role focuses on improving customer retention through automated campaigns and personalized marketing using AI. The ideal candidate has 5+ years in product management, strong communication skills, and the ability to navigate technical complexities. A remote-first workplace with an emphasis on hiring SF Bay Area candidates is offered, along with competitive compensation ranging from $190K to $230K plus equity.
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Job type

Full Time

Experience level

Salary

Salary: 190k-230k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Owner.com

Learn more about Owner.com and their company culture.

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Owner.com, Inc. is an American software-as-a-service (SaaS) company that provides a comprehensive digital platform for independent restaurants to manage and grow their online presence. [5, 8, 31] Founded in 2020 by Adam Guild and Dean Bloembergen, and headquartered in Palo Alto, California, the company was formerly known as ProfitBoss and Placepull. [3, 5] Owner.com's mission is to empower local business owners, starting with restaurants, to succeed in an increasingly digital world by providing them with the technology and marketing capabilities typically available only to large chains like Domino's or Chick-fil-A. [7, 18, 20, 24]

The platform offers an all-in-one solution that includes a website builder, an online ordering system, customer relationship management (CRM) tools, marketing automation, a branded mobile app generator, and tools for managing delivery operations and recruitment. [5, 7, 20, 31] This integrated approach helps restaurants increase direct sales, save on fees often associated with third-party delivery apps, and retain ownership of their customer data. [5, 8, 28] Owner.com focuses on optimizing restaurants' online search visibility through localized search engine optimization (SEO) and offers AI-powered tools, such as an AI-enabled email marketer, to create personalized marketing campaigns. [5, 18, 31] The company emphasizes driving profitable sales growth for its clients, with reported average increases in online order volume of over 30% within the first year for restaurants using the platform. By 2022, Owner.com was operating in 49 states in the United States, serving over 1,500 restaurants, and has since grown to support thousands of establishments. [5, 20] The company has a strong focus on customer success, offering 24/7 support and month-to-month pricing without long-term contracts. [28, 33]

Owner.com has secured significant funding to fuel its growth, including a $15 million Series A round in March 2022, a $33 million Series B round in January 2024, and a $120 million Series C round in May 2025, reaching a valuation of $1 billion. [5, 18, 27, 31] The company's vision extends beyond restaurants, with plans to support other types of local businesses such as salons, grocers, and gyms. [22, 24] The platform is designed to be user-friendly, requiring no coding or extensive marketing knowledge from restaurant owners. Owner.com aims to level the playing field, enabling independent businesses to compete effectively against larger corporations by providing them with sophisticated yet accessible digital tools and strategies. [18, 28]

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