Senior Account Manager (Must live in IN, IL, MI, WI, MN or IA)

OraSure Technologies Inc. (OTI) is seeking a Senior Account Manager to develop relationships with end-users, key opinion leaders, market influencers, and distribution sales professionals in assigned geographical territory and conduct sales calls to all decision makers in applicable markets.

Requirements

• Meet monthly, quarterly and yearly sales quotas and account ‘close’ goals
• Prospect new customers within a prescribed territory
• Market/promote products within the assigned territory to meet or exceed sales quota and account closure goals
• Support and train new customers, assist with validations as required
• Support and manage appropriate distribution partners to help drive demand for OraSure products with their end customers
• Prepare and present business reviews for all key customers as defined by your Sales Manager
• Follow up with all new and existing customers to ensure training is completed, product is being utilized correctly, and seek opportunities to expand business in existing accounts
• Provide customer support as needed
• Introduce new OraSure products/services when applicable
• Work cooperatively and synergistically with team members and across business units
• Annual/daily revenue forecasting as required by Sales Manager
• Responsibility for meeting sales objectives in the assigned territory, including prospecting, forecasting and closing business
• Ensuring the success of distribution partners through educating, directing, and holding accountable those that carry OraSure products in the territory
• Provide sales management with accurate forecasts, business plans and territory reports
• Gathering competitor intelligence, researching customer base
• Scheduling appointments and associated business travel
• Meet and exceed goals for demand generating KPI’s (Key Performance Indicators), including customer meetings, phone calls, and other critical activities
• Product demonstration and instruction in assigned territory
• Attending trade shows and conferences, as directed by Sales Director
• Prompt follow-up to customer inquiries, by phone, email or written correspondence
• Use of OraSure’s Customer Relationship Management (SFDC) program on a daily basis to enter customer contact information, leads, and pipeline management
• Face to face and virtual client appointments, presentations to decision makers, in-service demonstration for staff
• Provide outstanding customer service to both new and existing customers.
• Proactively identify customer issues and assist in their resolution
• Timely completion of all administrative assignments, including monthly reports, routine forecasts, expense reports, and SFDC documentation
• Performs job duties and tasks in compliance with OraSure Technologies’ standards and specifications.
• Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.

Benefits

• Tiered Medical PPO, EPO, Vision and Dental coverage
• Disability and Life Insurance Benefits
• Generous 401K plan and company-matching contributions
• Highly competitive paid time-off
• Maternity Leave and Parental Leave Coverage
• Employee Referral Program
• Employee Assistance Program
• Employee Service Recognition
• Job-related Training Programs
• Ability to participate in Teams, Committees, Events and Clubs
• Free Onsite Parking