United States onlyAre you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our Mission is to make evidence-based treatments for opioid use disorder accessible to everyone... and we're looking to bring more people onto our team to help us achieve it.
Join us, save lives, and help fix healthcare for those who need it most.
Ophelia’s Telehealth Triage RN are the primary point of contact for active Ophelia patients with clinical questions or needing additional support. Triage RNs have experience working with patients with substance use and are comfortable conducting ongoing medication management, performing check-in calls and urine drug screens, assessing bridge prescription requests, and identifying escalation events requiring clinical oversight.
Duties and Responsibilities
- Manage inbound clinical communication with patients
- Manage all bridge prescription requests
- Provide brief interventions using evidence-based treatments such as behavioral activation, problem-solving treatment, and other focused treatment activities, as needed
- Troubleshoot pharmacy issues
- Conduct check-in calls, UDS visits, and brief patient evaluations as needed
- Identify and manage escalation events and triage non-progressing or complex patients to clinicians
- Support medication management by communicating with patients regarding medication dosing, interactions, and taking meds as prescribed; discussing comfort medications during the induction phase, and educating patients on proper dosing method of buprenorphine
- Facilitate communication between Prescribing Clinicians and Clinical Care Managers about active clinical issues
- Provide thorough documentation in EMR on all patient encounters
Training, Schedule, and License Requirements
- Registered Nurse
- Active License in Compact State
- Availability on any of the following days: Sunday, Monday, Friday, Saturday (Saturday and Sunday hours preferred)
- OUD experience (preferred)
This role is a remote, telehealth position that allows you to work collaboratively with the Ophelia team, while conveniently at your home, with flexible hours.
United Kingdom
Netherlands
