Principal Consultant- Legal Investigatory Services

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity

The Lead Strategy Consultant, Investigations (LSC) is primarily responsible for building, managing, directing, and participating as necessary in, a team of investigatory review specialists dedicated to quickly and efficiently locating, summarizing, and providing documentary evidence essential to fully establishing, refining, and/or supporting a client’s position in complex legal matters, including litigations, internal and regulatory investigations, compliance audits, and due diligence reviews. The LSC will work directly with key, high value customers to deliver an exceptional experience, promoting repeat business and long-term relationships, and will be considered an integral part of the customer’s experience and the account’s success. The LSC will also be responsible for contributing to internal and external sales and marketing efforts directed at promoting the team’s benefits and capabilities, including written materials as well as speaking engagements. This position reports to the Senior Director - Legal Tech Cloud Services.

You Are Great At
● Develop, maintain, and lead a team of investigatory review specialists, through talent acquisition sufficient to satisfy the full spectrum of project objectives and meet workload demands.
● Manage all financial aspects of the investigations team, including market pricing, project pricing, project invoicing, and individual project and overall team revenue projections, objectives, and reporting.
● Lead all technical aspects of client engagement, including consulting and strategizing with clients on efficient and effective ways to meet objectives through appropriate issue identification, document collection, tool selection, and project staffing and management.
● Create project plans defining scope of work, including lists of deliverables and deadlines, scheduling, resource allocation, reporting, and revenue projections. Execute on these plans both directly, and in conjunction with the leadership of others.
● Develop and implement a team environment with ability to communicate directly, contemporaneously, and constantly with all team members transforming individual knowledge, and individual discoveries, into team knowledge and team success.
● Develop and implement appropriate standard operating procedures and other collateral necessary to ensure continuity in operations and delivery, and support a defensible work product.
● Provide superior client service in demanding, deadline driven situations ensuring the delivery of quality work product within established time frames.
● Ensure work product of team meets the standards of quality set forth in project plan and adhere to the quality standards established by the Legal Tech Cloud Services management team.
● Apply analytical skills and leverage existing methodologies to various client situations and practice disciplines to meet shifting client needs.
● Maintain all necessary documentation in the performance of work including required project reporting, custom requests, and customized solutions.
● Prepare narrative summaries and chronologies detailing the results of the investigation, with citation to the supporting documentary evidence.
● Develop, in conjunction with sales and marketing, materials necessary to promote and grow the investigations team and services, including written materials, and participation in webinars, conferences, and other speaking engagements.

• Communication – Organizes and expresses ideas clearly and concisely orally and in writing. Tailors content of communication to the level and experience of the audience. Ensures that others involved in a project, including senior management, are kept informed about developments and plans.
  ● Leadership – Shows commitment to lead through effectively demonstrating the character, experience, humility, wisdom, and discernment necessary to create the trust and influence to cause the right things, to happen for the right reasons, at the right times.
  ● Professionalism – Maintains high standards with consistent attention to detail. Demonstrates competence and confidence internally and with clients, maintaining proper poise and etiquette. Acts ethically and is always accountable for actions. If mistakes happen, takes responsibility, and works to resolve the issue.
  ● Organization / Planning / Delivery – Forecasts accurately and helps ensure delivery against a plan. Identifies information needs and helps ensure systems / personnel are in place to deliver. Focuses on critical path and delivery on key priorities.
  ● Sense of Urgency / Ownership – Acts with the realization that efficiency is vital to success. Makes decisions and drives activities to meet important windows of opportunity in the industry.
  ● Market Knowledge – Develops and maintains a thorough understanding of the broad e-Discovery marketplace – identifying and pursuing new areas of expertise as OpenText solutions evolve.
  ● Honesty and Integrity – Earns trust and maintains confidence. Exhibits a strong work ethic.
  ● Flexibility and adaptability – Able to remain flexible and adaptable in a chaotic environment and stay calm under pressure.
  ● Persistence – Demonstrates tenacity and willingness even in difficult circumstances.
  ● Proactive - Innovative and creative.
  ● Teamwork – Establishes and maintains good working relationships with other offices and departments in the company to promote an environment of cooperation and collaborative success.

What It Takes
● Juris Doctorate from an accredited university, barred in at least one state.
● Ten or more years of experience with a service or consulting firm directly supporting complex legal matters, including litigations, internal and regulatory investigations, compliance audits, and due diligence reviews for corporations or law firms.
● Strong communication skills with experience testifying in court.
● Inquisitive nature and ability to digest and consolidate vast amounts of information in order to identify key facts that are not readily apparent.
● Ability to recognize when enough evidence has been uncovered to achieve factual certainty.
● Exceptional writing and presentation skills with the ability to present facts clearly and with supporting details and timelines.
● Expertise with various legal support software and the ability to learn and apply new software quickly.
● Expert on the litigation lifecycle, EDRM, litigation document review and workflows, complex searches related to litigation, Technology Assisted Review and Continuous Active Learning.
● Ability to demonstrate technical concepts to individuals with varying degrees of technological skills.
● Strong consulting and management skills.
● Overnight travel throughout the world to visit OpenText corporate office, clients, and/or employees may be necessary.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at h[email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.