Data Collections Lead - US

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

About the Role

The DC Lead · Recruitment manages and develops a team of Outreach Community Partners across Centific's active US markets. This role owns the pod's participant recruitment pipeline, drives team performance, and partners with the DC Manager and cross-functional stakeholders to ensure participant supply meets project demand.

The ideal candidate has hands-on experience in community outreach, recruitment, or AI data collection, a record of direct people management, and the problem-solving instincts to keep a distributed team on track.

Key Responsibilities

Team Leadership & Development

• Lead, coach, and develop the team through regular 1:1s, structured feedback, and development conversations
• Assign markets and projects based on individual strengths, geography, and priorities
• Foster a collaborative, accountable, culturally aware team environment
• Support top performers' career growth; address underperformance with direct, constructive coaching

Pipeline Management & Outreach Operations

• Own the pod's sign-up and registration targets; monitor pipeline daily and adjust strategy as projects shift
• Review partner pipelines and channel performance; identify demographic gaps and realign effort to hit targets
• Drive outreach across digital, in-person, referral, and community channels — encouraging creative approaches across all active markets
• Coordinate with the PC Lead and PMs to align participant supply with session scheduling needs
• Support development of outreach materials that engage diverse participant populations

Reporting, Process Improvement & Stakeholder Communication

• Maintain team performance records; provide pipeline updates, KPI summaries, and risk flags to the DC Manager
• Escalate delivery risks proactively with context and a recommended path
• Lead onboarding of new team members — tools, training, and market knowledge
• Gather team feedback and propose improvements to strategies, tools, and workflows

Required Qualifications

• Fluent in English — required for all team and stakeholder communication
• Professional written and verbal communication; represents Centific credibly across all levels
• 2+ years direct people management with a track record of coaching and driving results
• 3+ years in recruitment, community outreach, or talent acquisition with a record of hitting pipeline targets
• Strong team-building skills; able to unify a distributed, diverse team
• Proficient with Microsoft 365 (Outlook, Excel); comfortable with digital outreach platforms and open to AI-assisted tools
• Creative problem solver who navigates ambiguity and decides under time pressure

Preferred Qualifications

• Experience in AI data collection, research operations, or crowdsourcing program delivery strongly preferred
• Background managing outreach or recruitment operations across multiple cities or geographic markets simultaneously
• Familiarity with recruiting platforms, CRM systems, or sourcing tools
• Experience building community outreach programs or partnerships from the ground up
• Speaking multiple languages is a plus

Success Metrics

• Pod-level participant sign-up and registration targets met consistently across all active markets
• Team outreach activity sustained across multiple channels and strategies each week
• Booked and confirmed session targets achieved — participants who show up and complete
• Individual Outreach Community Partner KPI attainment across the team
• Team retention and engagement — low churn, strong morale, and measurable individual growth

Compensation Range: 100K - 120K USD

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.