System Integration Engineer

Integration Engineer

The Integration Engineer (IE) plays a significant role in the installation, configuration, and support of interfaces to facilitate seamless communication between Omnicell’s products and services and a healthcare facility’s information system. The Integration Engineer is responsible for ensuring the necessary interfaces are in place to enable the exchange of data such as patient information, medication orders, billing data, purchase orders, and inventory management information.

Responsibilities

• Must have HL7 Interface Experience.
• Install and configure interfaces to establish communication between Omnicell’s products and services and the healthcare facility’s information system.
• Partner with internal teams, clients, and vendors to gather interface requirements and ensure compatibility between systems.
• Exercises judgment within defined procedures and practices to determine appropriate actions.
• Troubleshoot and resolve interface issues to maintain uninterrupted flow of data.
• Validate interfaces to ensure accurate and secure transmission of data.
• Collaborate with cross-functional teams to develop and implement interface solutions to enhance operational efficiency and patient care.
• Document interface configurations, issues, and resolutions for future reference.
• Stay updated with industry trends and advancements within interface technologies and share knowledge with the team.
• High level of customer satisfaction by delivering quality service and prompt issue resolution

Required Knowledge and Skills

• Understanding of inter-system communication methods (example HTTP(S)/TLS, FTP(S), network drive mapping and firewalls).
• Strong analytical and problem-solving skills to diagnose and resolve interface issues.
• Detail-oriented with the ability to prioritize tasks and manage multiple projects simultaneously.
• Adapt to evolving technologies and work in a fast-paced environment.
• Strong troubleshooting skills and strong customer communication skills (written and verbal).
• Basic knowledge of Word, Excel, Outlook, and PowerPoint
• A creative, innovative, problem solver with a passion for quality.

Basic Qualifications

• Bachelor’s Degree or 1+ years experience in related field
• 1 to 3+ years of experience demonstrated in interface, database build/configuration, or technical implementation execution
• Excellent customer communication skills

Preferred Qualifications

• Bachelors or Masters Degree in CS, MIS, Healthcare, or relate field
• Professional Certification in either Healthcare or Information Technology
• Experience working with XML, XSLT, and ASP pages
• Basic Knowledge of scripting and Object-Oriented Programming (OOP) techniques and mechanisms.
• Basic Knowledge of interface protocols and standards such as HL7, XML, FTP, and TCP/IP.
• Knowledge of Omnicell systems and interface implementation troubleshooting and problem resolution.
• 1-3+ years of software programming experience
• 1-3+ years healthcare information systems and workflows.
• Omnicell Product Knowledge

Work Conditions

• Remote work position.
• Role may require work outside of normal business hours, including weekends and holidays to meet customer needs.

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