Salesforce Business Analyst - Remote Canada Position

Req ID:317338

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Business Analyst - Remote Canada Position

This role will be a BA on medium-scale projects and enhancements with a focus on integrating core applications with Salesforce. This role will help drive transformational and strategic solutions by formulating and defining system scope and objectives based on user needs., This role will work closely with vendor partners, team members, business, and IT leaders to elicit and document business needs and requirements. A candidate for this position must be a self-starter and able to work in a varied, fast-paced environment as part of a service delivery function for.

Day to Day / Job Function

Business requirements gathering and documentation for projects and enhancements

Manage and facilitate communications between IT teams, business, and vendors

Assist in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes

Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through to production deployment

Provide subject matter expertise and guidance to project team members concerning Salesforce

Participate in the full software development life cycle (SDLC)

Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, and other job aids as applicable

Perform special duties and other projects as assigned

Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company

Establish and build strong working relations and partnerships with various levels of IT team members, stakeholders, Business Units and Senior Management

Experience and Knowledge Required:

5 + years of experience as a Salesforce Business Analyst is required, including experience in gathering requirements for at least one complete Salesforce project that involved integrations.

5+ years of experience writing business requirements and functional specs.

5+ years experience decomposing complex business and data requirements into specifications for developers and other stakeholders.

Excellent written and oral communication skills

Self-starter with proven ability to take the initiative to accomplish goals, with minimal oversight and direction.

Knowledge of SDLC for both waterfall and agile methodologies.

Experience and Knowledge Preferred:

Experience working in the insurance industry P&C sector or Insurtech.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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