Redefine the future of customer experiences by assisting new customers with initial setup of their phone system account and completing scheduled network checks, implementations, training appointments, and provisioning accounts promptly and efficiently.
Requirements
- Assisting new customers with initial setup of their phone system accounts
- Providing basic training on Nextiva features, call flow, and devices to customers via the telephone
- Evaluating network to confirm compatibility and quality of service
- Configuring accounts promptly with accurate attention to detail
- Testing of call flow, devices and features to ensure configuration is accurate
Benefits
- Comprehensive medical coverage
- Life, disability, traumatic injuries and critical diseases insurance
- Employee Assistance Program and wellness initiatives
- Paid PTO for all employees
- Paid Sick leave (official document required)
- Paid parental leave and paid holidays
- Access to ongoing learning and development opportunities and career advancement
