India onlyJoin New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The Change Management Specialist will support a large team of network engineers and technical project managers driving a large network technology refresh program for a major global bank.
Requirements
- Proven work experience in supporting a large enterprise with ServiceNow
- Managing service requests, incidents, or change requests following structured, ITIL-aligned processes
- Excellent client-facing and internal communication skills
- Strong knowledge of Microsoft Office (Excel in particular), with JIRA experience preferred
- Bachelor's Degree in appropriate field of study or equivalent work experience
- Experience with project management software tools preferred
Benefits
- Competitive benefits
United States
AU, CA + 3 more