NeocolNE

Core Functional Architect

Neocol accelerates subscription business growth by leveraging Salesforce technology, delivering effective solutions that improve customer experiences and operational efficiencies.

Neocol

Employee count: 51-200

United States only

Core Functional Architect

Passion Driven. Purpose Guided. Our People Make the Difference.

Why Neocol?

Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level.

About the Role

We are seeking a Functional Solution Architect to join our Salesforce Core Practice. This role is ideal for someone who excels at translating business needs into Salesforce-powered solutions without writing code. You’ll act as a trusted advisor to clients—leading with empathy, strong communication, and deep platform knowledge across Experience Cloud, Sales Cloud, and Service Cloud.

This is not a developer role. Instead, we're looking for someone who understands the art of the possible with Salesforce's out-of-the-box capabilities, knows how to build stakeholder trust, and can guide clients toward scalable, user-friendly solutions.

Key Responsibilities

  • Act as the functional lead on Salesforce implementations, owning solution design and platform configuration strategy
  • Translate business requirements into scalable Salesforce solutions using clicks, not code
  • Lead client discovery sessions and workshops to uncover business needs and identify gaps
  • Serve as the Experience Cloud expert, designing and configuring partner and customer-facing portals
  • Guide solutioning efforts across Sales Cloud and Service Cloud, ensuring alignment with business objectives
  • Partner with Business Analysts and QA teams to ensure testable user stories, acceptance criteria, and platform best practices
  • Present platform capabilities to clients in a relatable, non-technical way
  • Review configurations and solution design to ensure adherence to best practices
  • Support pre-sales and scoping discussions when needed, especially for Experience Cloud deals

Qualifications

  • 5+ years of hands-on Salesforce consulting experience
  • Proven track record delivering Salesforce Experience Cloud implementations
  • Strong familiarity with Sales Cloud and Service Cloud
  • Comfortable configuring Salesforce using out-of-the-box tools: flows, page layouts, record types, permission sets, etc.
  • Strong facilitator with excellent communication and relationship-building skills
  • Experience working with business stakeholders at various levels
  • Salesforce certifications preferred: Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, Administrator
  • Bonus: Experience in high-tech or subscription-based industries

What We Value

  • Curiosity about clients’ businesses and what drives them
  • Empathy and professionalism in every interaction
  • A mindset of continuous improvement and team collaboration
  • Confidence without ego – you know your stuff but are always open to learning
    A belief in doing what’s right for the client, even if it’s not what’s easiest

Our Core Values in Action

  • Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
  • Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.
  • Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
  • Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
  • Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.

A Foundation Built on a Solid Culture

  • Ladies+ League
  • DE&I Committee
  • Neocol Cares
  • Mentorship Opportunities:

Compensation is More than Salary

  • Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
  • Employer match 401(k) plan
  • Medical, vision & dental benefit offerings
  • Adoption Assistance Program
  • Flexible PTO
  • Mobile & Internet reimbursement
  • Certification Bonus Program

Please note:

Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Neocol

Learn more about Neocol and their company culture.

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Neocol is dedicated to supercharging subscription businesses by harnessing the power of Salesforce. The company's expertise is evident in their focus on driving efficiency and promoting sustainable growth for their clients. With remarkable statistics such as over 40% Year-on-Year Annual Recurring Revenue (ARR) growth and a 25% reduction in churn for their clients, Neocol stands as a trusted partner for organizations seeking to enhance their subscription management capabilities. Their team believes in the profound impact that effective subscription management can have on a business, from improving customer experience to streamlining billing processes.

Neocol’s solutions enable organizations to fuel product-led growth, automate revenue recognition, and provide exceptional customer experiences. They utilize data and insights to optimize operational models, enhance performance, and drive informed decision-making. By offering intuitive, pre-built solutions tailored to meet the unique needs of subscription businesses, Neocol helps clients transform their operations and elevate their service offerings. They pride themselves on creating user-friendly interfaces that empower both internal teams and customers to interact seamlessly with subscription services.

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Neocol hiring Core Functional Architect • Remote (Work from Home) | Himalayas