Lumicera Health Services is seeking a Specialist, Patient Programs to coordinate and audit manufacturer programs for Specialty Pharmacy teams. This role focuses on quality patient-centered care and ensuring optimal pharmacy operations, while adhering to manufacturer contracts and program guidelines. It involves outreach to patients, communication with healthcare professionals, and compliance activities.
Requirements
- Provide patient outreach via outbound phone calls to new and existing Specialty Pharmacy patients.
- Communicate with doctor’s offices and clinics to provide and gather prescription information.
- Develop written patient/provider communication regarding program management.
- Adhere to established workflows through internal reporting software (i.e., QlikView, 3D reporting).
- Participate in interdepartmental and intradepartmental meetings regarding manufacturer programs.
- Act in accordance with all applicable federal and state laws and with the highest ethical standards.
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan
- Professional Membership assistance
- Referral Bonus Program
