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MSX InternationalMI

Renault Technical Trainer

MSX International is a leading global technology-enabled business process outsourcing (BPO) company, providing solutions and services to the automotive industry in over 80 countries to improve dealer performance, optimize repairs, and enhance consumer engagement.

MSX International

Employee count: 5000+

Salary: 45k-45k GBP

United Kingdom only

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The Automotive Technical Trainer will successfully deliver a wide range of technical training to delegates in the dealer network. As part of the role, you will review delegate feedback and industry trends to ensure the quality of all training delivered.

As part of this role the Automotive Technical Trainerwill:

  • Deliver training courses & learning interventions covering all technical content.
  • Undertake design work as and when required that is learner-focused and aligned to Industry Standards
  • Utilise appropriate technology in the delivery of learning interventions, such as e-learning and webinars
  • Manage a personal schedule to capture planned commitments, ensuring all activity is effectively captured, and tracked
  • Complete all aspects of administration in relation to the role undertaken
  • Ensure all evaluation documents and course administration is completed.
  • Align all delivery to the brand’s culture and requirements
  • Perform all aspects of the role to the standards set out within yearly objectives and KPI/SLA
  • Strong motor vehicle technical experience ideally to Master Technician level.
  • Experience of delivering face to face learning and development solutions to an industry leading standard
  • Experience delivering a wide variety of technical training topics as specified in the job description
  • Experience of designing and developing training material that deliver strong performance against a range of measures
  • Strong facilitation, assessment, and evaluation skills
  • Ability to translate learning interventions and content in a way that provides learners with the link to how application of learning will lead to performance improvement
  • Ability to demonstrate an understanding of L&D theory and best practice and how it is practically applied in an L&D function
  • An understanding of blended learning and its application
  • Intermediate IT Skills – All Microsoft Office Packages

In joining MSX, you can enjoy:

  • up to £45,000 per year
  • 25 days annual leave per year
  • Cash back health care scheme
  • Life Assurance

Working pattern and location

  • 40 hours per week
  • Permanent
  • Monday-Friday
  • Hybrid working
  • Ideal candidate location: Wolverhampton, UK

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Repair Optimization & Compliance
  • Learning Solutions
  • Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 45k-45k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About MSX International

Learn more about MSX International and their company culture.

View company profile

MSX International (MSXI) is a prominent global technology-enabled business process outsourcing (BPO) company. For over three decades, MSXI has been a trusted partner to leading vehicle manufacturers and mobility brands worldwide, operating in more than 80 countries. The company's core mission is to assist clients in transforming their businesses and effectively managing operations across several key areas: Sales Performance, Repair Optimization and Compliance, Parts and Accessories Sales Performance, and Consumer Engagement. MSXI combines deep automotive industry expertise with leading-edge technologies, advanced data analytics, and custom software solutions to deliver tailored, sustainable, and innovative services. These offerings are designed to help clients optimize their operations, increase revenue, reduce costs, and enhance overall customer satisfaction.

MSXI's services support automotive original equipment manufacturers (OEMs) and mobility companies by providing tools and insights for their retail strategies and operations. The company's comprehensive suite of BPO services includes warranty management, diagnostic and repair enhancement, technical information provision, and strategies for consumer engagement. A key aspect of MSXI's approach involves leveraging its global teams and industry knowledge to design and implement solutions that drive business growth and customer satisfaction in the competitive mobility market. MSXI's Human Capital Management division, which includes the wholly-owned subsidiary Geometric Results, Inc. (GRI), stands as the world's largest independent managed services provider. GRI focuses on maximizing the benefits of a contingent workforce on organizational performance by maintaining a conflict-free position relative to staffing suppliers and technology platforms. With a history dating back to its founding in 1996, and roots through acquired companies extending further, MSXI has established a strong reputation, partnering with a vast majority of car manufacturers globally. The company emphasizes empowering its over 5,000 employees to contribute to its development and fosters an entrepreneurial work environment.

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MSX International

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