Medical Transcriber / Medical Office Assistant

Job Title: Medical Transcriber / Medical Office Assistant

Location: Remote

Job Type: Full-time

Shift: Night Shift (Philippine Time)

About Us:

Mira Staffing is committed to empowering businesses by providing highly skilled virtual assistants to clients worldwide. Our mission is to help everyone thrive, not just survive, by prioritizing people, fostering growth and excellence, and valuing every contribution.

Job Summary: We are seeking a dependable and organized Medical Office Assistant to support the daily administrative operations of a healthcare practice. This role is essential in ensuring a smooth and efficient patient experience by managing scheduling, communications, and medical documentation. The ideal candidate is detail-oriented, compassionate, and able to handle sensitive information with discretion.

Key Responsibilities:

• Schedule patient appointments and manage calendars.
• Handle patient communications via phone, email, or portals.
• Maintain and organize electronic medical records (EMRs). Assist with medical billing, insurance claims, and follow-ups.
• Prepare and manage medical documentation and correspondence.
• Coordinate referrals, lab results, and prescription requests.
• Support administrative workflows and clinical staff remotely.

Qualifications:

• Experience in a healthcare administrative or medical office support role.
• Familiarity with EMR/EHR systems (e.g., Kareo, Athenahealth, DrChrono). Strong understanding of medical terminology and privacy practices.
• Excellent communication and organizational skills.

Preferred Qualifications:

• Certification in medical administration or health information management.
• Prior experience working remotely with medical professionals or clinics.

System Requirements:

• Computer: Minimum Intel i5 processor, 8GB RAM, Windows 10 or higher.
• Monitors: Two monitors for desktops OR an external monitor for laptops.
• Internet: Stable wired connection with at least 100 Mbps speed (higher preferred for WiFi).
• Backup Internet: Secondary internet source capable of handling full workload OR access to a backup location.
• Power Backup: Uninterrupted power supply for at least 8 hours OR a backup location accessible within 30 minutes.
• Work Environment: Dedicated, quiet workspace conducive to professional communication.
• Headset: Noise-canceling headset for clear audio during virtual meetings and calls.

Additional Requirements:

• No bad records from previous employers and no derogatory records.
• Must pass required assessment and screening.

Why Join Us?

• Permanent remote work opportunity.
• Competitive salary and benefits package.
• Career growth and professional development opportunities.
• Supportive and collaborative team culture.

If you are detail-oriented, compassionate, and highly organized, and you thrive in a healthcare support role, we'd love to have you on our team!