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Metronome is a usage-based billing platform designed to facilitate faster product launches and provide flexible pricing options.
Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.
Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.
You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.
As a founding member of our technical support organization, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success team, and our customers' developers.
Your primary responsibilities will include communicating with developers, debugging issues, developing and improving our internal tools. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback and influencing our product roadmap.
for Full-time employees:
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
Learn more about Metronome and their company culture.
Metronome is the usage-based billing platform that helps you launch products faster. Easily model your pricing today, iterate confidently tomorrow. Usage-based pricing redefines billing, acting as the real-time source of truth that all teams—from product to sales to finance—need to manage and update pricing, drive product adoption, and power revenue workflows.
With Metronome, you can launch products faster with ultimate pricing flexibility. Get full pricing lever support for product-led growth, sales-led motions, marketplaces, and more. Billing is never a blocker for launches, new sales strategies, or pricing changes. Build trust with a transparent customer journey by customizing your in-product billing dashboard to provide clarity into real-time usage and spend. Give customers spend control with configurable alerts and limits. Additionally, act on usage and spend data to drive strategic decisions with granular billing data, allowing teams to filter and export data to monitor customer consumption, conduct margin analysis, and track daily revenue.
Employee count: 201-500
Salary: 57k-69k USD
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