United States onlyMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our clinical programs to reach more health systems and patients, and we are excited to bring on a Senior Product Manager, Internal Tools.
The Senior Product Manager, Internal Tools role will have the critical responsibility for our Internal Tools Suite, which is used by our Implementation Teams and Clinical Programs teams to design, configure and maintain programs . As part of our Product team, you will work closely with multiple parts of the organization in this cross-functional role, including ongoing collaboration with our Clinical Programs, Design and Engineering teams, as well as supporting and engaging closely with our Customer Success and Implementations teams.
Ideal candidates will be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.
Primary Responsibilities:
- Guiding and refining the vision and strategy for Internal Tools
- Collaborating closely with a dedicated team of Product Managers, Designers and Engineers focused on developing and enhancing our Internal Tools
- Ensuring that our Internal Tools meet the near-term needs of our teams as well as can support the rapid number of programs we are implementing and increasing patient volume
- Partnering with engineering to define and prioritize features and improvements based on a deep understanding of our technical infrastructure and customer needs
- Working with the Application Infrastructure team to ensure building of underlying systems that scale
- Developing a highly modular, scalable and extensible solution that will allow even novice users and client teams to create and maintain clinical programs across a broad range of clinical use cases and service lines
- Coordinating with Clinical Programs team on required functionality and enhancements used to design and implement programs, and with our Care Team Tools product team on the interfaces to setup and manage our care team-facing application
Qualifications (Required):
- 3+ years experience working in a B2B/enterprise product role
- Experience developing scalable products with complex backend systems
- Track record of owning strategy for products/product suites
- Strong 0 to 1 product and platform development experience
Qualifications (Bonus):
- Experience in healthcare
- Technical fluency
- Prior work at a startup
What You Get:
- An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually
- Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
- Work alongside world-class clinical, operational, and technical teams to build and scale Memora
- Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams
- Improve the way care is delivered for hundreds of thousands of patients
- Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans
- Ownership over your success and the ability to significantly impact the growth of our company
- Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan
About Memora Health:
Memora Health helps healthcare organizations digitize and automate care journeys, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across diverse populations. Memora Health is headquartered in San Francisco, CA, with clients and team members around the world, and is backed by Andreessen Horowitz, Transformation Capital, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman's Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.
Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Memora is committed to the principle of pay equity and regularly assesses compensation across our U.S. work locations resulting in a standard pay range, typically updated each year. The applicable base pay will depend on various factors such as complexity and responsibility of role, job duties and responsibilities, and relevant experience and skills. Certain roles have the opportunity to participate in revenue- or utilization-based sales incentives, depending on the terms of the compensation plan and the employee's role. Remote- U.S. Pay Range$170,000—$200,000 USDAbout Memora Health:
Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. Our platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support. Memora Health is headquartered in San Francisco, CA, with clients and team members across the country, and is backed by Andreessen Horowitz, Transformation Capital, General Catalyst, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman’s Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.
Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
