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Mellon GroupMG

Υπάλληλος Τηλεφωνικής Τεχνικής Υποστήριξης Πελατών (Ιωάννινα)

Mellon Group of Companies is a multinational firm based in Athens that provides technology solutions, outsourcing services, and customer interaction platforms, employing over 6,000 staff across several countries.

Mellon Group

Employee count: 1001-5000

Greece only

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Mellon Technologies seeks a Customer Technical Support Agent for a 5-day, 8-hour schedule with rotating shifts 24/7. The role involves answering technical support and customer service calls related to customer terminal equipment (POS).

Requirements

  • High school diploma
  • Good knowledge of the English language
  • Good computer skills
  • Prior experience in a call center (desirable)
  • Professional attitude with a customer service mindset and teamwork spirit

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Greece +/- 0 hours

About Mellon Group

Learn more about Mellon Group and their company culture.

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Mellon Group of Companies, established in 1994, is a dynamic multinational group based in Athens, Greece. With a strong presence across Central and Southeastern Europe, including countries such as Cyprus and Turkey, Mellon specializes in providing robust technology solutions, contact center services, and outsourcing solutions to enhance business operations and customer interactions. Over the years, Mellon has built a reputation as a leader in the field, catering to various industries including financial institutions, telecommunication providers, public utilities, and retail.

The holistic approach that Mellon adopts allows it to deliver real value and transform the businesses of its clients effectively. The group utilizes a matrix organizational structure, which helps in pooling specialized skills and know-how from different areas, ensuring consistency and quality in service delivery irrespective of the location. Not only does Mellon focus on improving operational efficiency, but it also aims to boost its clients' market competitiveness. Awards and recognitions such as the HR Awards showcase Mellon’s commitment to excellence and innovation.

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Mellon Group

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