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MEDvidiME

Product Data Analyst (Subscription model)

MEDvidi is an online mental health treatment center aiming to revolutionize access to mental health care through innovative, stigma-free services.

MEDvidi

Employee count: 201-500

Serbia only

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Description

At MEDvidi, we are building a modern mental healthcare platform in the US, helping patients access care faster and more affordably.

We are looking for a Product Data Analyst to join the Patient Journey team and help us make data-driven decisions across key user flows - from subscription adoption and booking/payment experience to retention and overall patient engagement within the platform.

During the first several months in the role, a key focus will be helping us strengthen the metrics framework around our subscription model: understanding how the current flow works, defining the right North Star and supporting metrics, identifying growth opportunities, designing A/B tests, and building dashboards that help the team monitor product performance and make better decisions.

This is a hands-on analytics role with a strong product focus. We are looking for someone who can work with ambiguity, challenge assumptions, connect data with user behavior, and explain why a certain metric, test design, or product decision makes sense.

Requirements

  • 3+ years of hands-on experience as a Product Analyst / Data Analyst working closely with product teams.
  • Strong experience with B2C product analytics, ideally in subscription, marketplace, consumer app, booking, fintech, gaming, healthtech, edtech, or similar user-facing products.
  • Strong SQL skills, including ability to work with complex queries and understand existing data logic.
  • Strong Python skills for analytical work: Pandas/Jupyter, data investigation, validation, and structural analysis.
  • Experience designing or analyzing A/B tests, including primary metrics, guardrail metrics, trade-offs, MDE/sample size considerations, and interpretation of results.
  • Ability to define and challenge product metrics, not just report numbers.
  • Strong product intuition: ability to connect metric changes with user behavior, funnel logic, business context, and possible risks outside the immediate flow.
  • Experience working with incomplete data, ambiguous tasks, and non-perfect documentation.
  • Ability to independently investigate problems, generate hypotheses, validate them with data, and clearly explain the reasoning behind decisions.
  • Experience building dashboards in BI tools, preferably Tableau.
  • Fluent Russian; English level B2 or higher.
  • Ability to work CET-overlapping hours and readiness for B2B model.

Nice to Have:

  • Experience with subscription products or subscription adoption/retention metrics.
  • Experience building a metrics framework or metrics pyramid from scratch.
  • Experience with patient journey, booking, payment, onboarding, acquisition, retention, or monetization flows.
  • Experience in startup / scale-up environments.
  • Experience challenging product decisions with data and influencing PMs or stakeholders.

Responsibilities

  • Develop and evolve the metrics framework for MEDvidi’s subscription model, including North Star and supporting metrics.
  • Analyze user behavior across acquisition, booking, payment, subscription, and appointment flows to identify growth opportunities and product risks.
  • Design, evaluate, and interpret A/B tests, including primary metrics, guardrails, trade-offs, and statistical limitations.
  • Partner closely with Product Managers and cross-functional teams to support data-driven product decision-making.
  • Investigate ambiguous product problems, generate hypotheses, validate them through data, and clearly communicate findings and recommendations.
  • Build dashboards and monitoring systems that help teams track product performance and make informed decisions.
  • Work with existing SQL models and analytical logic, validate metric consistency, and improve analytical reliability.
  • Connect changes in product metrics with broader user behavior and business context, not only within a single funnel step.
  • Challenge assumptions and contribute analytical perspectives during product discussions and prioritization.
  • Collaborate with analysts and stakeholders to improve experimentation quality and product analytics maturity.

Why Join Us

  • Meaningful healthcare product helping patients across the US.
  • Fully remote, long-term B2B collaboration with compensation in USD.
  • Fast-moving startup environment with high ownership and minimal bureaucracy.
  • Product-driven culture with real influence on product and growth decisions.
  • Career development and growth opportunities.
  • Strong cross-functional collaboration across Product, Design, Engineering, and Analytics.
  • Paid vacation, wellness days, and sick leave.
  • Sports & wellness compensation.
  • Personalized English lessons via Preply.

Ready to make an impact? Send us your profile - let's build something meaningful together.



About the job

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Posted on

Job type

Full Time

Experience level

Experience

3 years minimum

Location requirements

Hiring timezones

Serbia +/- 0 hours

About MEDvidi

Learn more about MEDvidi and their company culture.

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At MEDvidi, our mission is to revolutionize the way individuals perceive, access, and engage with mental health care. Our commitment is to craft an innovative online platform that nurtures emotional well-being and offers personalized support while fostering a sense of community. We strive to break down barriers to mental health care by providing accessible, affordable, and stigma-free services to individuals across the US. We understand that seeking help should be an empowering journey, not a daunting one.

As a telehealth mental health treatment center, MEDvidi provides individualized treatment plans for various conditions such as Attention Deficit Hyperactivity Disorder (ADHD), anxiety disorders, depression, insomnia, and stress. Our process starts with a simple sign-up where you can schedule an appointment and create a personal treatment plan with a licensed provider. This process includes regular follow-ups to monitor progress and adjust treatments as necessary, ensuring you have continuous support. With a team of certified medical professionals, we focus on delivering evidence-based treatment methods that prioritize your mental well-being.

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