Performs a wide range of access administrative duties to include eReferral processing, patient appointment scheduling, verification of benefits, insurance authorizations and screening, communication with referral sources and other tasks assigned.
Requirements
- Minimum 2 years’ experience as a Referral Coordinator (preferred)
- Bachelor’s degree preferred or combination of education and experience
- Strong customer service focus
- Excellent verbal and written communication skills
- Strong problem-solving skills to identify and resolve scheduling issues
- Ability to effectively communicate providing verbal feedback in a professional manner
- Flexibility and ability to adapt to a variety of people at various levels
- Excellent organization skills and ability to manage multiple tasks
