About Medallion:
Healthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!
Founded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.
About the Role:
Our Revenue Operations Manager will be responsible for aligning with GTM teams to develop, implement, and monitor the day-to-day operational processes that provide visibility into goals, progress, and attainment. You will also help to identify obstacles to key initiatives as well as bridge the data and process gap between Sales, Marketing, and Customer Success. You will drive projects within our GTM Stack, with Salesforce at the center and accompanied by Outreach, Hubspot, Clari, LeanData, RevOps.io, Gong, among others.
Although the role is heavily focused on driving business processes and systems, we’re a small team and we wear many hats - you can expect to participate in broader organizational initiatives such as Deal Desk, Enablement, Commissions, and Planning. Through your work, you will directly impact the success and scale of Medallion’s business.
This role reports to the Director of Revenue Operations, and base compensation may land between $110,000-$150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.
Responsibilities:
- Be a strategic partner to Sales, Marketing, Customer Success, and Finance by owning our GTM Processes & Stack.
- Manage GTM reporting, telling the story of our business through data and ultimately driving data-informed business decisions.
- Unify our tech stack around proven GTM processes, enabling accurate reporting to inform sales targets, quotas, incentives, geos, verticals, and commission structures.
- Own database and platform management including administration, process changes, and troubleshooting of the GTM tech stack, ensuring teams have the needed capabilities and can access accurate data to manage their team or personal objectives.
- Provide ad-hoc analysis and/or partner with the Analytics team to ensure the pipeline & forecast is accurately reported
- Ensure data accuracy, data hygiene, and data enrichment, in the lead lifecycle from lead scoring and lead routing to close won. Manage and report on SLA lead governance with a focus on analysis of marketing attribution logic for leads and pipeline.
- Manage key RevOps projects throughout the entire project lifecycle, from project setup, ongoing maintenance, and project close out.
Skills and Requirements:
- 4-5+ years of sales or revenue operations experience, preferably in SaaS or B2B software
- Experience supporting enterprise-wide enablement programs in a remote setting
- Advanced proficiency with spreadsheets, presentations, and Google Workspace
- You have excellent communication, presentation, and facilitation skills
- Deep GTM Stack experience - including SFDC, Hubspot, Outreach, CPQ, Clari, etc.
- Ability to understand marketing operations concepts including workflow management, segmentation, reporting, and the marketing funnel
- Highly proficient with using data to answer business-critical questions
- You have experience with coordination, collaboration and organization with cross-functional teams
- You excel at managing multiple projects at once, prioritization, have a strong attention to detail and are highly organized
- You have an ability to assess GTM effectiveness and contribute data demonstrating performance improvements
