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Med-MetrixME

Senior Human Resources Generalist

Med-Metrix is a leader in Revenue Cycle Management (RCM), providing healthcare organizations with cutting-edge technology and personalized service to enhance patient experiences and maximize revenue collections.

Med-Metrix

Employee count: 1001-5000

AU, CA + 4 more

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Job Purpose The Senior Human Resources Generalist is responsible for ensuring the consistent application of human resources policies and procedures within the organization and for advising and counseling managers and staff on employment related matters.

Duties and Responsibilities

  • Monitor and respond to employee inquiries related to HR topics, HR policies, and HRIS system navigation
  • Update employee records in the HRIS system, maintaining data integrity and accuracy as well as ensuring confidentiality
  • Provide day-to-day coaching to leadership on a variety of actions to include employee relations issues, conflict resolution, policy interpretation and application; talent management and development
  • Maintain and update employee records and HR files with accurate, timely, and confidential documentation on employee relations cases, in compliance with internal policies and legal requirements
  • Research and analyze employee trends to understand ways to increase employee retention and engagement.
  • Maintain a comprehensive understanding of current legal standards, including federal, state, and local employment laws, regulations, and best practices, ensuring compliance and minimize risk associated with daily employee management
  • Develop in-depth understanding of the company’s products and services, structure, roles, compensation/promotion/disciplinary practices, and HR processes
  • Analyzes trends, metrics and reports in partnership with HR peers to develop solutions, programs and policies and make recommendations. Utilize Excel (VLOOKUP, Pivot tables, charts & graphs) to collect, organize and summarize data
  • Process documentation and prepares reports relating to employee activities (training, performance evaluations, employee changes, and terminations)
  • Conduct analysis on reports and data and use information to create and present information to leadership
  • Actively participate in the development and implementation of Human Resources policies and procedures
  • Actively participate in Learning and Development initiatives and programs
  • Actively participate in the introductory and annual performance review process
  • Actively participate with government reporting requirements
  • Complete timely and accurate responses to unemployment claims, ensuring accuracy and adherence to deadlines
  • Perform other duties as assigned
  • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Qualifications

  • Bachelor’s degree in human resources, psychology, or business-related field preferred
  • Minimum of 3-5 years’ experience in Human Resources, with proven knowledge of HR procedures
  • Healthcare industry experience a plus
  • Strong problem solving and creative skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Strong analytical skills
  • Excellent communication, interpersonal, time-management, and organization skills
  • Intermediate Microsoft Office Suite, including Excel and PowerPoint skills

Working Conditions

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
  • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
  • Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

3 years minimum

Hiring timezones

United States +/- 0 hours, and 5 other timezones

About Med-Metrix

Learn more about Med-Metrix and their company culture.

View company profile

Med-Metrix delivers innovative solutions that transform the landscape of Revenue Cycle Management (RCM) in the healthcare sector. Founded in 2010, the company has achieved substantial growth by acquiring multiple brands, showcasing its commitment to comprehensive end-to-end RCM services. As operators and industry leaders, Med-Metrix prioritizes collaboration, striving to co-own the revenue challenges, goals, and outcomes of its clients. The company emphasizes a unique hands-on approach, ensuring that each engagement leads to improved results and high accountability.

With a focus on cutting-edge technology and a highly trained workforce, Med-Metrix utilizes advanced analytics, artificial intelligence, and robotic process automation to enhance its service offerings. The company integrates its systems seamlessly with existing EMRs to provide tailored solutions that maximize revenue for healthcare providers—be they hospital systems or physician groups. Known for overturning 60-70% of denials on average through effective Denials Management, Med-Metrix's results-oriented approach enables clients to collect 2-5% more on average for their end-to-end RCM needs. Through initiatives like Med-Metrix University, the company ensures that its professionals are equipped with industry-leading skills, delivering exceptional value and fostering growth in the healthcare industry.

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Med-Metrix

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