India onlyCompany:
MercerDescription:
UK Health Delivery
UK Health Delivery is seeking candidates for the following position based in the DLF, Gurugram office:
Specialist – Metrics, Analytics & ReportingC1
What can you expect?
Mercer is the global leader for trusted human capital services and products. The Health Delivery team at Mercer delivers a comprehensive suite of Health solutions across geographic boundaries, offering solutions globally
The incumbent in this role will ensure world-class service delivery to the UK clients. This position is responsible for various professional activities for assigned moderate portfolios, including processing transactions, administration of Healthcare & Protection policies (covering Renewal and Market Review process). The role will focus on:
- Processing of tasks for UK health insurance products – like GLA, GIP, PMI, Dental, etc
- Interpretation of policy terms and client requirements to draft Renewal or Market Review Report
- Communication with UK team to enable scheme analysis and portfolio management
- Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.)
- Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails
- Creating reports, perform data analysis, including presentation of data insights
- Ownership of delivery on assigned work through self-planning and monitoring of all activities
- Focus on the culture of First Time Right
- Timely follow up with onshore for any process related questions
- Providing timely updates to Senior Specialists, and TLs
- Adhere to process documentations (e.g. SOPs, PMAPs, Exception Tracker etc..)
We will count on you to:
- Learn the process effectively and efficiently.
- Responsible for processing all tasks within the defined timelines
- Delivering quality output
- Sharing status updates with Senior Specialists /TLs on assigned tasks
- Communication with UK team to enable scheme analysis and portfolio management
- Ensure adherence to communication calendar
- Adhere to process documentations (e.g. SOPs, PMAPs, and Exception Tracker etc.)
Note: Applicants should be flexible working in shifts
What you need to have:
- Graduation in any stream (B.Sc, B.Com preferred)
- Minimum 2 years of experience
- Health products knowledge for UK Markets (preferred)
- Good Interpretation and decision making skills
- Good at arithmetic calculations
- Strong command on MS office applications (Word, PowerPoint)
- Intermediate level - MS Excel knowledge
- Good communication skills, both verbal and written
- Advanced Logical, Data Analytical skills
- Good analytical and research skills, attention to details
What makes you stand out?
- Good knowledge and experience in Health insurance
- Good communication skills
- Strong analytical and research skills, attention to details
- Proficiency in MS Excel
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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