Manager - H&B Consulting

Company:

Description:

We are seeking a talented individual to join our Health Insurance Operations team at Mercer.

This is an Individual Contributor role. This role will be based in Noida office

This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect?

• Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
• Become steeped in the details and documentation of a clients’ current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods
• Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations
• Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team
• Aid in developing open enrollment benefit guides
• Engage with client vendors regarding client deliverables, documentation and data, and issue resolution
• Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
• Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
• Monitor day-to-day client interactions and offer support or escalate appropriately
• Support with client compliance requirements
• Manage and maintain client documentation and data files
• Use Mercer’s proprietary tools, templates and best practices
• Interact daily with US-based core client team members

We will count on you for:

• Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
• Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
• Competency in project management and superior organizational skills
• Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry
• Ability to work in teams and independently across multiple clients
• Flexibility to work under tight deadlines and changing client needs
• Strong attention to detail

What you need to have

• Prior 10+ years of work experience in the US Healthcare industry
• A bachelor's degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred
• Working knowledge of Microsoft Office—Word, Excel, and PowerPoint
• Excellent Communication skills.
• Candidates should be flexible to work in shifts

What Makes you Stand Out

• Experience working directly with US-based clients
• Track record of critical thinking beyond standard operating procedures
• Proven flair for building and sustaining relationships with onshore (US-based) colleagues
• Proven fast learner with a knack for taking initiative and emulating from example
• Well-developed delivery management skills with experience in a globally matrixed, multi-geography, multi-cultural offshore service delivery environment.
• Exceptional communication skills.
• Executive presence that conveys composure and confidence in all situations.
• Strong analytical, research, and problem-solving skills with attention to detail.

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.