HimalayasHimalayas logo
MarketLabMA

Customer Experience Specialist - West Coast

A leading distributor of unique and hard-to-find specialty products for clinical laboratories and healthcare professionals.

MarketLab

Employee count: 51-200

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Customer Experience Specialist helps customers get their questions answered and inquiries resolved. Consistently exceed customer expectations and deliver the best customer service experience.

Requirements

  • One or more years of related experience and/or training in an office environment
  • Self-directed in completion of daily work and the ability to multi-task
  • Ability to communicate effectively and professionally with external customers and/or co-workers (internal customers)
  • Proficient in using Microsoft Office (Word, Excel, Outlook)

Benefits

  • Paid parental leave
  • Scholarship reimbursement
  • 401k match
  • Paid short term disability leave
  • Flexibility with work from home
  • Generous PTO policy
  • Paid holidays
  • Health and wellness program
  • Employee discount program

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About MarketLab

Learn more about MarketLab and their company culture.

View company profile

We're passionate about making the lives of healthcare professionals easier. Since our founding in 1994, we've dedicated ourselves to providing unique and hard-to-find products that solve the everyday challenges faced by those in clinical laboratories, hospitals, and medical facilities. We understand that in healthcare, the details matter, and having the right tools can make a significant difference in patient care and workflow efficiency.

Our journey began with a simple innovation—the Tube Jockey—and has grown into a comprehensive portfolio of specialized brands including Hopkins Medical Products, Bowman Dispensers, and Cone Instruments. We pride ourselves on being more than just a distributor; we are a partner to our customers, offering personalized solutions, expert advice, and a commitment to service that goes beyond the transaction. From our headquarters in Caledonia, Michigan, our team works tirelessly to source, manufacture, and deliver products that help you work smarter, safer, and more effectively.

Employee benefits

Learn about the employee benefits and perks provided at MarketLab.

View benefits

Retirement Plan

401(k) with company match.

Flexible Work

Flexible work arrangements.

Life Insurance

Company-paid life insurance.

Tuition Reimbursement

Tuition reimbursement program.

View MarketLab's employee benefits
Claim this profileMarketLab logoMA

MarketLab

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

Remote companies like MarketLab

Find your next opportunity by exploring profiles of companies that are similar to MarketLab. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan