#6 - NYB - Infrastructure SME

Start Date: ASAP

Overview

We are looking for an experienced Infrastructure Subject Matter Expert (SME) to lead the planning, execution, and delivery of infrastructure initiatives under the BoW2026 program. This role will be responsible for driving multiple infrastructure-related projects while coordinating with a wide range of stakeholders across the CIB New York office.

The ideal candidate combines strong technical infrastructure knowledge, project management expertise, and excellent communication skills to successfully deliver complex initiatives in a highly regulated enterprise environment.

Key Responsibilities

Lead the planning, execution, and delivery of infrastructure project

• Manage infrastructure initiatives related to:

  • Disaster Recovery (DR)

  • Infrastructure obsolescence

  • Hardening and security improvements

  • Monitoring solutions

  • Vulnerability management, patching, and remediation

  • Coordinate and collaborate with multiple departments and stakeholders across the CIB NY office.
  • Prepare and maintain project plans, from high-level milestones to detailed technical activities.
  • Estimate effort, duration, dependencies, and required skill sets for each project activity.
  • Proactively identify project risks, define mitigation strategies, and implement workarounds when needed.
  • Track progress, manage priorities, and ensure timely delivery across multiple concurrent initiatives.
  • Ensure alignment with enterprise processes, standards, and governance frameworks.
  • Communicate project status, risks, and dependencies clearly to technical and non-technical audiences.

Must-Have Skills & Requirements

• Proven experience managing infrastructure projects, including:

  • Disaster Recovery

  • Security and hardening

  • Monitoring

  • Vulnerability management, patching, and remediation

  • Infrastructure obsolescence management

• Strong technical background (e.g., Systems Engineer, Infrastructure Engineer, IT Operations).

• Excellent verbal and written communication skills.

• Strong interpersonal and collaboration skills, with the ability to interact effectively across multiple departments and seniority levels.
• Ability to work in a fast-paced, enterprise environment with competing priorities.

Main Skills & Competencies

• Strong ability to manage multiple concurrent priorities.

• Solid risk management skills, including early risk identification, proactive mitigation, and contingency planning.

• Experience preparing detailed project plans, including:

  • Milestones and deliverables

  • Effort and duration estimates

  • Resource and skill-set identification per activity

• Familiarity with ITIL-based environments, including:

  • Change Management

  • Incident Management

  • Service Management

  • Software project management experience is a plus, to better understand SDLC and product lifecycle concepts.