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MadiffMA

Site Reliability Engineer (AI)

Madiff is a leading IT consulting company specializing in innovative solutions and remote agile teams for diverse industries.

Madiff

Employee count: 51-200

United States only

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This is a remote position.

We are looking for a Senior Site Reliability Engineer to support advanced AI platforms responsible for production-grade applications and pipelines. The role focuses on building and maintaining reliability, scalability, and operational excellence across multiple AI-driven systems.

The engineer will work on a central operational layer for monitoring and managing AI workloads, improving system stability, and reducing incidents. This is a hands-on role requiring direct involvement in diagnosing production issues, implementing fixes, and optimising monitoring, alerting, and CI/CD processes.

The position requires close collaboration with engineering teams to improve release quality, standardise telemetry, and ensure stable and predictable system behaviour in a distributed cloud environment.

Responsibilities
  • Build and maintain central monitoring and alerting layer for AI applications and pipelines
  • Define and implement SLIs, alerts, and operational dashboards
  • Manage incidents including triage, coordination, root cause analysis, and prevention
  • Standardise telemetry across systems including latency, throughput, and failures
  • Optimise CI CD pipelines and introduce quality gates for reliability
  • Work closely with engineering teams to reduce recurring issues and improve stability

Requirements

  • Minimum5+ years of experiencein SRE, Platform, or Production Engineering
  • Strong hands on experience withKubernetesand production environments
  • Experience withAzure and Azure DevOps
  • Experience with monitoring tools such asDatadog
  • Strong understanding ofincident management and root cause analysis
  • Ability to build practical monitoring and alerting systems
Nice to have
  • Experience withAI or LLM pipelines
  • Experience building monitoring platforms across multiple systems
  • Experience withGrafana
  • Experience working in large scale or distributed environments
Expectations
  • Strong ownership mindset and accountability for system stability
  • Proactive approach to identifying risks and improvements
  • Hands on engineer actively working with systems, not only coordinating
  • Comfortable working in dynamic and evolving environments

Benefits

  • Solid, competitive salary
  • Work in a multinational environment on international projects
  • Comprehensive healthcare
  • Long-term B2B contract with a stable project pipeline
  • Work model: fully remote

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

5 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Madiff

Learn more about Madiff and their company culture.

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We're passionate about building powerful results through multiskilled remote teams, digital innovation, and IT consulting. We provide technology, resources, and knowledge to deliver innovation and efficiency. Performance and achievement are our core business. Our mission is to add value to our customers' businesses by providing digital and technological innovation services that deliver disruptive results and make our clients stand out in their markets.

At Madiff, we understand that finding a solid team isn’t easy. That’s why we focus on creating agile services that allow our clients to control every aspect of their development. With our multiskilled remote teams, you can access talent that may not be available locally, enabling you to focus on your company’s growth. Our extensive experience is reflected in our successful projects, as we partner with businesses from various sectors, including retail, banking, telecom, and more.

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