United States onlyPriority consideration will be given to applicants within the Buffalo, NY area available to be hybrid at M&T Center, but role is potentially eligible to be fully remote within the M&T Bank footprint, Eastern Time Zone.
Overview:
Responsible for the on-going management of commercial card relationships across the footprint with a primary focus on strategic partnering to retain, grow and cross sell.
Primary Responsibilities:
Primary point of contact for existing clients utilizing commercial card
Manage and grow assigned portfolio of existing clients with strong emphasis on retention and client satisfaction.
Provide input to management regarding client pricing structure.
For Commercial Card relationships:
- Monitor spend for managed portfolio clients.
- Leverage industry benchmarking tools from VISA and other internal data analytics to assist clients with growth opportunities.
- Transition clients to be self-sufficient with respect to Supplier Enablement, standardized payment terms and epayables boarding process.
- Maintain strong communication with Treasury Management Consultants and Commercial Card Consultants to keep them abreast of sales activities and refer business opportunities.
- Utilizing industry and client experience, participate in the pricing of products and services when appropriate.
- Directly responsible for expanding the revenue stream from existing customer relationships, meeting assisting CCCs with their individual sales goals, and assisting Regional Sales Manager in executing sales strategies and in meeting department goals.
Provide training and mentoring to junior Account Managers
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for participating in the revenue generation, expansion and maintenance of the bank's Commercial Card business.
Managerial/Supervisory Responsibilities:
N/A
Education and Experience Required:
Bachelor’s Degree and 5 years Commercial Card/ Merchant (or related relevant product) sales experience, or in lieu of degree, a combined minimum of 9 years education and/or Commercial Card/Merchant (or related relevant product) sales experience.
