Revenue Cycle Manager- Partner Operations

How you will have an impact

• Lead revenue cycle onboarding for MSA health system partners, including payer enrollment, clinic setup, and ERA/EFT configuration.
• Oversee RCM performance for partner clinic visits, ensuring accurate billing, denial management, and payment reconciliation.
• Deliver monthly and ad hoc performance reports to partner stakeholders, highlighting trends, action plans, and SLA adherence.
• Generate and deliver financial reconciliation invoices aligned with contract terms.
• Serve as the escalation point for RCM issues, driving timely resolution and clear communication.
• Maintain strong partner satisfaction through proactive communication and consistent execution.
• Identify and implement strategies to improve revenue cycle efficiency and outcomes.
• Lead the RCM team and ensure compliance with payer rules, system configurations, and operational standards.
• Act as the subject matter expert on partner-facing RCM activities, providing updates and solutions across teams.

What Luna can offer you

• Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
• Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna
• Full time remote position
• Paid Time Off with holiday
• Stock options
• Medical, dental & vision on the first of the month following start date
• Company-paid life insurance, and much more!

What you can offer Luna

• Bachelor’s degree in Finance, Business Administration, Healthcare Administration, or a related field.
• 5+ years of progressive experience in healthcare revenue cycle management.
• Proven leadership experience managing and developing a team of at least 2–8 direct reports.
• Deep understanding of healthcare billing, insurance payers, claims processes, and reimbursement.
• Knowledge of Ambulatory vs. Hospital Outpatient billing (CMS 1500 vs. UB04).
• Track record of success in partner- or client-facing roles.
• Highly organized, with strong prioritization, accountability, and project management skills.
• Adaptable, solutions-focused, and committed to continuous improvement.
• Strong written and verbal communication skills.