United States onlyAbout Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We are looking for an experienced and dynamic external communications senior director to join our Communications team. You will be responsible for developing and executing strategic communications plans that elevate our corporate narrative, support our financial and public policy objectives and enhance our reputation as a leader in the industry. You will oversee a team of experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership.
Work Location
This is a remote opportunity open to candidates located anywhere in the U.S.
The Main Responsibilities
- Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our financial progress, and promote our public policy goals, collaborating closely with functions such as investor relations, government affairs, legal, marketing and product to advance the company’s priorities and elevate its position as an industry leader
- Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries.
- Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts.
- Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities and policy positions.
- Work collaboratively with the Issues Management Team to identify corporate issues and potential crises , ensuring the organization is prepared to respond effectively. Build and maintain strong relationships with internal and external stakeholders, including media and industry trade associations.
- Collaborate with other teams and functions, such as Investor Relations, Marketing, Product, Legal, and HR, to ensure alignment and consistency of messaging and tone of voice.
- Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives.
- Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment.
- Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly.
What We Look For in a Candidate
- Bachelor's degree in communications, journalism, public relations, or related field.
- At least 10 years of experience in external communications, with working knowledge of media relations, financial communications, or public affairs, preferably in a technology company..
- Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels.
- Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with financial press and within the Beltway.
- Sound knowledge and understanding of public policy issues and trends, especially in the areas of technology, innovation, and social impact.
- Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality.
- Ability to think strategically and creatively, and adapt to changing situations and priorities.
- Team player, with a collaborative and proactive approach to work.
- Proven leadership skills, with experience managing and mentoring a team.
Compensation
Location Based Pay Ranges
$171,447 - $228,596 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$180,020 - $240,026 in these states: CO HI MI MN NC NH NV OR RI
$188,592 - $251,456 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Learn more about Lumen's:BenefitsBonus Structure
Requisition #: 337931
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
