Salesforce Business Analyst – Mission-Driven Immigration Law Firm

Location: Virtual,None,None

Join Our Dynamic Nationwide Immigration Law Firm as a Salesforce Business Analyst!

Are you a passionate, innovative, and highly skilled Business Analyst ready to make a real impact? We're seeking a motivated Technical Salesforce Business Analyst to be the bridge between business needs and cutting-edge technical solutions within our Salesforce ecosystem. If you're eager to drive successful implementations, optimize processes, and contribute to a mission that truly changes lives, this is the opportunity for you!

Why Join Us?

• Collaborative Culture: We value our team members and foster a supportive, engaging environment where your ideas matter.
• Work-Life Balance: Enjoy a Monday-Friday schedule from 9 AM to 6 PM EST.
• Competitive Compensation: $20/hr USD, with potential for growth and development.
• Make a Difference: Your work directly impacts the lives of those we serve, helping them navigate complex immigration processes.

What We're Looking For:

Educational Background:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.

Experience & Skills:

• Proven track record as a Business Analyst with end-to-end Salesforce or cloud implementation experience.
• Deep understanding of the entire software development lifecycle—from requirements gathering to post-implementation support.
• Strong expertise in Agile/Scrum methodologies.
• Skilled in translating business needs into detailed process flows, functional specifications, and technical documentation.
• Excellent analytical, problem-solving, and communication skills—able to liaise effectively with both technical teams and non-technical stakeholders.
• Data modeling proficiency and a solid grasp of database concepts.
• Salesforce certifications are a plus, especially:
  • Salesforce System Administrator (Required)
  • Salesforce Business Analyst (Preferred)
  • Additional Salesforce certifications (Plus)

Technical Skills (Optional but a Plus):

• Experience with Apex, Visualforce, Lightning Components, and Salesforce integrations.

Your Key Responsibilities:

• Collaborate with stakeholders to gather and translate business requirements into actionable Salesforce solutions.
• Analyze and optimize existing business processes leveraging Salesforce capabilities.
• Partner with developers, administrators, and technical teams during design, configuration, and deployment phases.
• Create clear, comprehensive documentation—including process flows, use cases, and technical specs.
• Engage in all phases of the development lifecycle—from requirements and design to testing and deployment.
• Provide end-user training, support, and guidance to maximize Salesforce adoption and efficiency.
• Assist with User Acceptance Testing (UAT) and continuous improvement initiatives.
• Stay current with Salesforce releases and industry best practices to ensure our solutions remain innovative and effective.

Why You'll Thrive Here:

• Commitment to your professional growth with ongoing Salesforce training and industry updates.
• A vibrant team dedicated to making a difference—working together, even from afar.
• A fun, inclusive culture that celebrates achievements and values work-life balance.

Ready to Make an Impact?

Apply today and become a vital part of our mission-driven team! Please remember to attach your updated CV.

Join us in transforming lives—one innovative Salesforce solution at a time!