Himalayas logo
LillioLI

Customer Support Associate

Lillio (formerly HiMama) is a childcare technology platform designed to inform and engage parents about their children's well-being, learning, and development, while also streamlining administrative tasks for educators.

Lillio

Employee count: 51-200

Salary: 50k-55k CAD

Canada only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

About Lillio (formerly HiMama) and Our Mission:

At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for high-quality early care and education and helping early educators focus on what matters most for children’s successful development and learning: relationships, play, creativity, and loving, nurturing caregiving. We are a social-purpose business and certified B Corporation with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff. If you are excited about being part of an impact-driven business, focused on making a difference in the early childhood education industry, Lillio is the place for you.
Lillio is a Series B, private-equity backed business and we're proud to be part of the Bain Double Impact portfolio. Lillio is recognized as an industry leader, most recently selected by Fortune in 2023 for their "Impact 20" list, which highlights organizations that have built their business models around world-changing ideas to solve social and environmental problems.
Don’t have all the requirements but convinced you’ll be able to make an impact? We’d love to hear from you! Please note that we place serious consideration to your application responses to all questions; only completed profiles will be considered for this role.  

Lillio Perks!

Flexible working arrangements; we are a remote-first company who gathers together (virtually) every quarter, and in-person at least once per year. You must be willing to travel in-person as required for the role
Health benefits package includes medical, dental and vision
401K matching, and HSA contribution for US employees
Paid time off, including vacation, personal and volunteer days
A subscription to the mindfulness and meditation platform, Headspace
Opportunities for learning, mentorship and professional development
Ongoing team-wide and company-wide virtual social activities and success celebrations

Accessibility

Lillio is committed to inclusiveness, equity and accessibility. If you require accommodations at any step of the application or interview process, please indicate so under the "Accommodations Question" box on your application. Accommodations may include but are not limited to: alternative methods of communication, providing a detailed “what to expect”, or modified testing. Please note this list is not exhaustive and we are more than happy to discuss other accommodations as required.

Commitment to Diversity

Diversity, Inclusion and Belonging are central to Lillio's core values. Lillio aims to ensure we provide a safe environment for everyone to thrive while bringing their authentic selves to work. Our mission is to promote an inclusive work space for all employees through Education, Discussion, and Celebration of our differences. Embracing these differences while coming together with a common purpose is what makes our team extra special.

Equal Employment

Lillio is an equal employment opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 50k-55k CAD

Location requirements

Hiring timezones

Canada +/- 0 hours

About Lillio

Learn more about Lillio and their company culture.

View company profile

Lillio, formerly known as HiMama, is at the forefront of revolutionizing the early childhood education sector through its innovative technology platform. The company is dedicated to empowering educators and connecting families by providing a comprehensive suite of tools designed to streamline administrative tasks, enhance communication, and support child development. Through its groundbreaking software, Lillio offers solutions for daily reporting, lesson planning, attendance tracking, billing, and parent engagement, all aimed at creating a more efficient and nurturing learning environment. The platform enables real-time updates, photo and video sharing, and direct messaging, fostering a strong partnership between educators and parents, ensuring that families are actively involved in their child's learning journey.

Lillio's commitment to innovation extends to providing research-based, developmentally appropriate curriculum and professional development resources for educators. By equipping teachers with high-quality content and opportunities for growth, Lillio aims to elevate the standards of early childhood education. The company's technology is designed to be intuitive and user-friendly, allowing educators to spend less time on administrative burdens and more time focusing on meaningful interactions with children. As a certified B Corporation, Lillio meets high standards of social and environmental performance, transparency, and accountability, reflecting its dedication to using business as a force for good. Through its continuous innovation and dedication to the early childhood education community, Lillio is making a significant impact on how childcare centers operate and how children experience their foundational learning years, ultimately striving to deliver joyful learning experiences for all children.

Claim this profileLillio logoLI

Lillio

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

6 remote jobs at Lillio

Explore the variety of open remote roles at Lillio, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Lillio

Remote companies like Lillio

Find your next opportunity by exploring profiles of companies that are similar to Lillio. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan