Senior Account Success Manager

We are Leads.io — the world’s #1 tech-driven lead generation agency. With a determination to become an ever-better growth catalyst for our clients, we are on the lookout for fresh faces to join our team! Do you have what it takes to join Leads.io?

Key responsibilities:

Leads.io is on the search for a Senior Account Success Manager to complement our dynamic work environment. As a Senior Account Success Manager at Leads.io your main role will be to nurture and maintain strong relationships amongst our most important client base, within a multitude of different industries. You will work closely with a portfolio of key client accounts, using your excellent interpersonal skills, knowledge of lead generation and understanding of clients’ needs to deliver strategic growth initiatives for the client and for Leads.io. Your day will be varied, from optimising client accounts to working with various departments to foster mutual commercial growth.

Other responsibilities are

• Building and maintaining strong relationships with clients
• Strategic Account Planning to identify opportunities for revenue growth.
• Be a growth consultant to your clients, understand their blockers and pain points when it comes to growing their business.
• Be a Leads.io expert: Understand our business and how internal factors impact client success.
• Build and develop collaborative relationships with clients to share and analyse useful metrics, and formulate clear action plans for improvement.
• Be a leader in the Account Success Team - set an example for the rest of the team in your candor and approach.
• Drive internal improvements based on client feedback.
• Have the ability to negotiate and drive better deals for Leads.io, which also work for the clients’ Return on Investment.

About Leads.io

Leads.io is your technology-driven partner in effective lead generation. As a global team spread out across thirteen offices in nine countries, our mission is to provide empowering business solutions on a global scale. By delivering high-quality leads through diverse channels such as Facebook, Instagram, TikTok, display, native, paid search and organic, Leads.io aims to elevate our clients' ventures to new heights of success.

As a team of result-oriented experts in marketing, technology, strategy, and content, we remain committed to excelling at our craft with every step we take. We think big, act fast, and confidently pave the way for the future. Through a dedication to personal excellence, teamwork, and accountability, Leads.io fosters an environment in which you can shape your path to success whilst engaged in a dynamic and successful company environment.

Requirements

Your qualifications

• Proven experience in Account Management and / or Sales
• Track record of revenue growth, expansion and retention
• Commercial acumen with a growth mind-set
• A passion for building and nurturing client relationships
• A natural talent to thrive in a fast paced work environment, multi-tasking a number of different processes
  

As Leads.io, we take great pride in our diversity and inclusivity as a hallmark of our success. For this reason, we ensure that all candidates from all backgrounds will receive fair consideration irrespective of their race, gender, faith, religion, or disability. We invite all qualified and motivated individuals to take a chance at joining our team! If you have any questions, feel free to reach out to [email protected].

Benefits

What’s in it for you?

• 25 holidays per year
• Hybrid working
• An open and inclusive culture that fosters personal growth and initiative
• Knowledge sessions hosted by internal and external experts
• Health insurance
• Provided equipment (Macbook, mouse/keyboard)
• Access to mental health support through OpenUp is offered anonymously and without cost
• The opportunity to work fully remotely for up to a month per year from a location of your choice

Excited? Wait until you see our cultural values!

✨ Trust – At Leads.io, we emphasize accountability and transparency, setting the foundation for genuine partnerships.

✨ Own it – Ownership entails having pride in both your work and yourself. We each aim to take a personal initiative in improving our business, so being the best version of yourself is the best-case scenario for us.

✨ Grow smart – Our vision is to become a global frontrunner in lead generation. We are committed to continually scaling our business whilst also growing as individuals in the process.

✨ Thrive as a team – We believe that teamwork is a key ingredient to obtaining outstanding results. While holding personal work ethics in high regard, we also encourage a working environment that is both social and more enjoyable through teamwork.

Our recruitment process is designed to ensure the best fit. It comprises a phone meeting to discuss qualifications, followed by two interviews for skills and cultural alignment. If successful, we will extend a formal offer. Upon acceptance, you'll embark on your exciting journey with Leads.io.

Ready for your new challenge? Apply now, and we will be in touch with you soon!