Operational Resilience Program Manager

📌Operational Resilience Program Manager – Cloud & Infrastructure Focus (Full-time, Remote)

Kick off your next career move with Launchpad! We're looking for a Resilience-driven Program Manager ready to make an impact in a mission-critical and cross-functional tech environment. If you’re passionate about operational resilience, cloud infrastructure, and embedding business continuity at scale, this might be the opportunity for you.

🗓 Start date: August, 2025
📆 Contract type: Full-time, Contractor
🌐 Work hours: 7.30am – 3.30pm PST – Remote

🛠️ What You’ll Be Doing

• Develop and maintain disaster recovery (DR) strategies that ensure compliance and stability for new product releases

• Collaborate with IT, Engineering, and Product teams to define and embed resilience requirements across digital transformation initiatives (automation, cloud, virtualization)

• Design and lead exercises and simulations (e.g., tabletop, event response) to validate response capabilities and identify improvement areas

• Drive cross-functional coordination of training and resiliency drills across business units, measuring preparedness and reporting insights

• Conduct BIAs and TIAs to assess technical and business impacts, aligning with evolving risk profiles

• Maintain and support tools used for business continuity and resiliency planning (e.g., Fusion Framework)

• Contribute to audit preparation and compliance for certifications like SOC2 and ISO 27001

✅ What You Need to Succeed

Must-haves

• 4+ years of experience in enterprise resiliency, business continuity, or operational risk management

• Solid technical foundation in infrastructure, SaaS tools, and storage/cloud architecture

• Strong project management skills with ability to drive cross-functional alignment and reporting

• Analytical mindset with experience in data interpretation and visualization

• Excellent communication skills and stakeholder management across business and technical teams

• Advanced English (written and spoken)

• Availability to work in North American time zones

Nice-to-haves

• Certified Business Continuity Professional (CBCP), MBCP, CRISC or similar

• Familiarity with industry-standard BCM tools like Fusion Framework

• Experience supporting SOC2 / ISO 27001 audits

• Background in IT security policy frameworks or corporate IT governance

• Knowledge of DR architecture, resilience KPIs, and training frameworks

🧭 Our Recruitment Process

Here’s what to expect from our candidate-friendly interview process:

1. Initial Interview – 60 minutes with Talent Acquisition

2. Culture Fit – 30 minutes with Team Engagement Manager

3. Final Stage – 60 minutes with the Hiring Manager (Technical Interview)

🌟 Why Join Launchpad?

We believe that great work starts with great people. At Launchpad, we offer:

• 💻 Fully remote work with hardware provided

• 🌎 Global team experience with clients in North America

• 💸 Competitive USD compensation

• 📚 Training and learning stipends

• 🌴 Paid Time Off (vacation, personal, study)

• 🧘‍♂️ A culture that values autonomy, purpose, and human connection

✨ Ready to make your mark? Apply now and be part of something exciting.