United States onlyWe are seeking a detail-oriented and customer-focused Onboarding Engineer to join our team. This role is responsible for leading the successful onboarding of new clients into our managed services environment.
Requirements
- Lead end-to-end onboarding projects for new clients, ensuring timely and successful transitions into managed services
- Assess client environments, including infrastructure, networks, and cloud systems, to identify risks, gaps, and optimization opportunities
- Design and implement Microsoft 365 environments (Exchange Online, SharePoint, Teams, OneDrive)
- Deploy and manage Microsoft Azure resources including virtual machines, networking, storage, and identity services
- Migrate users, data, and workloads to Microsoft 365 and/or Azure platforms
- Configure and support Azure Active Directory (Entra ID), including identity synchronization, conditional access, and security policies
- Evaluate and implement network infrastructure including firewalls, switches, VPNs, and wireless solutions
- Document onboarding processes, client environments, and configurations thoroughly
- Collaborate with internal teams (Service Desk, NOC, Security) to ensure seamless handoff post-onboarding
- Provide technical guidance and best practices to clients during onboarding engagements
- Identify opportunities for service improvement, standardization, and automation
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