As a Channel Optimisation Analyst, you’ll work with stakeholders to improve customer and agent experience across core platforms, designing and developing solutions, and uplifting platform capability. You’ll be part of a diverse and supportive team, with opportunities for growth and development.
Requirements
- Analytical skills
- Active listening skills
- Questioning skills
- Decision making skills
- Negotiating skills
- Written and verbal communication skills
- Presentation skills
- Prioritisation and time management skills
- Coaching skills
- Administrative skills
Benefits
- Flexible working environment
- Great compensation
- Support for a safe, healthy, engaging, and productive working environment
