Sales Operations Manager - Order Management

Lambda is the #1 GPU Cloud for ML/AI teams training, fine-tuning and inferencing AI models, where engineers can easily, securely and affordably build, test and deploy AI products at scale. Lambda’s product portfolio includes on-prem GPU systems, hosted GPUs across public & private clouds and managed inference services – servicing government, researchers, startups and Enterprises world-wide.

If you'd like to build the world's best deep learning cloud, join us.

*Note: This position requires presence in our San Francisco office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.

About the Role

We’re looking for a Sales Operations Manager to support and streamline the processes that keep our Sales and GTM teams running efficiently. You’ll play a key role in ensuring orders are processed accurately, CRM data is clean and up-to-date, and Sales Reps have the operational support they need to close deals quickly and correctly.

This is a hands-on, cross-functional role where you’ll work closely with Sales, Finance, Legal, Customer Success, and Fulfillment teams to assist with order booking, documentation checks, data entry, and process coordination. From supporting quoting workflows to verifying contracts and managing vendor onboarding, you’ll be essential to keeping deals moving through the pipeline with minimal friction.

If you’re detail-oriented, enjoy problem-solving, and are eager to learn the foundational operations that drive a high-performing sales organization, this role will give you broad exposure and opportunities to grow.

What You’ll Do

• Order Booking & Data Entry:

  • Review and book customer orders in Salesforce and NetSuite, ensuring accuracy in pricing, product SKUs, tax status, and customer details.

  • Ensure complete and policy-compliant order documentation (order forms, contracts, POs, amendments) before booking.

  • Move opportunities from “Ready to Book” to “Closed Won” after thorough order package review.

  • Maintain traceability for non-standard deal terms, ensuring all exceptions are documented within Salesforce.

• Sales Process & Quote Support

  • Guide and assist sales reps in configuring accurate quotes in Salesforce, providing hands-on support as needed.

  • Identify recurring non-standard deal configurations and templatize them for future efficiency.

  • Prepare quote drafts and assist with system entries to support the quoting process.

  • Coordinate with Legal, Accounting, Pricing, and Fulfillment teams to expedite approvals, using business judgment to act on behalf of Sales when appropriate.

• Reporting & Data Maintenance

  • Generate basic sales reports and dashboards to provide leadership with visibility into pipeline and booking metrics.

  • Ensure data integrity by maintaining clean and accurate records in Salesforce and related systems.

• Cross-Functional Collaboration & Issue Resolution:

  • Partner with Sales, Legal, Accounting, Finance, and Fulfillment teams to resolve order discrepancies and gather missing information.

  • Proactively flag order inconsistencies or errors and support investigations to ensure timely resolutions.

• Process Improvement & Automation Readiness:

  • Participate in continuous learning of internal policies and system workflows.

  • Identify opportunities to streamline quote-to-book processes and contribute to business requirements for automation initiatives under senior guidance.

Skills & Experience

• 5+ years experience in Revenue, Accounting, or Business Operations roles at a SaaS, Cloud, or AI infrastructure company

• Have a deep understanding and hands-on experience supporting a world class quote-to-cash process

• Hands-on experience with GTM and Financial Reporting tools (i.e. Salesforce, NetSuite)

• Systems-oriented thinker with strong attention to detail

• Great communicator and collaborator with a seller-centric, enablement-first mindset

• Bias to action and a builder mentality, someone who turns ambiguity into structure and manual tasks into code

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

• Founded in 2012, ~400 employees (2025) and growing fast

• We offer generous cash & equity compensation

• Our investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove.

• We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability

• Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG

• Health, dental, and vision coverage for you and your dependents

• Wellness and Commuter stipends for select roles

• 401k Plan with 2% company match (USA employees)

• Flexible Paid Time Off Plan that we all actually use

A Final Note:

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.