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KyribaKY

Support Account Manager

Kyriba is a leading SaaS company focused on liquidity performance and treasury management solutions for organizations worldwide.

Kyriba

Employee count: 501-1000

Mexico only

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Dream Big. Go Beyond. Be Unstoppable. Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We are seeking a Support Account Manager to be the trusted advocate for our Premium and Platinum customers, ensuring a seamless support experience and consistent customer satisfaction.

Requirements

  • Demonstrated experience in customer success, account management, or support roles within SaaS or technology environments.
  • Proven ability to manage multiple priorities, with strong organizational and time management skills.
  • Collaborative, customer-first attitude with passion for delivering exceptional service experiences.
  • Skilled in SLA management, escalation handling, and translating technical data into business insights.
  • Excellent communication, relationship building, and problem solving skills.
  • Bachelor’s or Graduate degree in Business, Finance, Computer Science, or related field, or equivalent experience.

Benefits

  • Comprehensive compensation package
  • Range of health, welfare and wellbeing benefits
  • Equal opportunity employer

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Mexico +/- 0 hours

About Kyriba

Learn more about Kyriba and their company culture.

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Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers, and IT leaders to connect, protect, forecast, and optimize their liquidity. Founded in 2000 and headquartered in San Diego, CA, Kyriba has been providing innovative and trusted SaaS solutions for over 20 years. With a strong focus on financial intelligence and automation, Kyriba has developed a platform that enhances operational efficiencies and improves financial performance across organizations.

As a secure and scalable treasury management solution, Kyriba serves nearly 3,000 customers worldwide, enabling them to gain real-time visibility into their cash positions and make data-driven decisions. Kyriba’s platform processes over 35 billion bank transactions and manages over $15 trillion in payments annually. The company prides itself on its commitment to helping customers unlock their liquidity potential and streamline their financial operations, thus driving business growth and maximizing shareholder value.

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Kyriba

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