Dream Big. Go Beyond. Be Unstoppable. Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We are seeking a Support Account Manager to be the trusted advocate for our Premium and Platinum customers, ensuring a seamless support experience and consistent customer satisfaction.
Requirements
- Demonstrated experience in customer success, account management, or support roles within SaaS or technology environments.
- Proven ability to manage multiple priorities, with strong organizational and time management skills.
- Collaborative, customer-first attitude with passion for delivering exceptional service experiences.
- Skilled in SLA management, escalation handling, and translating technical data into business insights.
- Excellent communication, relationship building, and problem solving skills.
- Bachelor’s or Graduate degree in Business, Finance, Computer Science, or related field, or equivalent experience.
Benefits
- Comprehensive compensation package
- Range of health, welfare and wellbeing benefits
- Equal opportunity employer
