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KoothKO

Director of Government Affairs Operations (US)

Kooth plc is a digital mental health provider offering online support services to children, young people, and adults in the UK and US. They provide a range of therapeutic tools, peer support, and professional counselling through their platforms Kooth, Qwell, and Soluna.

Kooth

Employee count: 501-1000

Salary: 140k-150k USD

United States only

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About Us:

At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care.

Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact.

We bring this mission to life through Soluna, California’s first-in-the-nation digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact.

What We’re Looking For:

The Director of Government Affairs Operations is responsible for shaping and optimizing how Kooth accesses and secures public sector funding across the US, including grants, RFPs, and emerging funding pathways (e.g., settlement funding, state initiatives).

This role ensures Kooth is strategically positioned, operationally prepared, and competitive in pursuing government-funded opportunities by leading submission execution, cross-functional coordination, and funding pathway development.

Working in close partnership with the Enterprise Director of Sales Operations and the Enterprise Director of Sales Enablement, this role focuses specifically on how Kooth accesses and wins government-funded opportunities, ensuring we can sustainably expand access to care.

While Sales Operations leads pipeline, forecasting, and infrastructure, and Sales Enablement drives seller capability and execution quality, this role ensures Kooth is positioned to unlock and secure funding that enables growth and impact.

How You’ll Make an Impact:

RFP, Grant & Procurement Execution (End-to-End Ownership)

  • Own the full lifecycle of government funding opportunities, including RFPs, tenders, grants, and alternative funding submissions
  • Lead narrative development, cross-functional coordination, submission, and quality control
  • Ensure all submissions are compliant, aligned to evaluation criteria, and delivered to a high standard under tight timelines
  • Act as the central orchestrator across US functions (Clinical, Legal, Finance, Product, Service Operations, Account Management)

Proposal Strategy, Infrastructure & Continuous Improvement

  • Build and scale a high-quality, repeatable approach to procurement submissions
  • Develop and maintain templates, content libraries, and standardized workflows
  • Define clear win themes and positioning strategies for government buyers
  • Continuously improve submission quality through post-submission reviews and win/loss insights
  • Ensure consistency and scalability across US and UK markets

Government Funding Strategy & Legislative Intelligence

  • Strengthen how Kooth identifies and accesses funding pathways
  • Track and evaluate federal, state, and local funding opportunities, including grants and alternative funding streams
  • Monitor legislative and policy developments to anticipate market opportunities
  • Provide clear, actionable insights to Commercial Leadership on funding access and risks
  • Establish structured processes for tracking, prioritization, and coordinated response

Go-to-Market Alignment for Public Sector Opportunities

  • Ensure funding strategy, service design, and commercial approach are aligned
  • Partner with Commercial Leadership on go/no-go decisions and bid strategy
  • Align funding requirements with service model design and commercial viability
  • Translate external funding dynamics into clear internal priorities and actions

Contracting Readiness & Execution

  • Support a seamless transition from award to contract execution
  • Lead internal coordination from notice of award through contracting
  • Partner with Legal and Finance to ensure timely, accurate, and commercially aligned contracts
  • Track key requirements, deliverables, and dependencies
  • Enable a smooth handoff to implementation and account management

Cross-Functional Coordination & Operational Excellence

  • Drive clarity and accountability across complex, high-stakes work
  • Act as the central coordination point across Clinical, Legal, Finance, Product, Service Operations, and Account Management
  • Manage timelines, dependencies, and deliverables across concurrent submissions
  • Ensure high-quality outputs under pressure while maintaining a strong candidate and partner experience

Requirements

What You’ll Bring:

  • Significant experience leading public sector procurement, RFPs, or grant funding processes
  • Strong understanding of government funding and policy environments (US and/or UK)
  • Proven ability to lead complex, cross-functional submissions under tight timelines
  • Experience in healthcare, behavioral health, or public sector environments preferred
  • Exceptional project management, writing, and coordination skills
  • Strong attention to detail with the ability to manage multiple high-priority workstreams
  • Strategic mindset with strong execution capability
  • Clear, compelling written communication and narrative development skills
  • Collaborative, solutions-oriented approach

Benefits

What You’ll Get:

Compensation: The base salary for this role is $140,000 to $150,000 annually plus bonus. We’re committed to transparency and value our candidates time, which is why we share salary ranges in all states—regardless of local requirements. Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role.

Kooth offers a competitive base salary and comprehensive benefits including:

  • Excellent Medical, Dental, and Vision Coverage
  • 401(K) Retirement Plan with company match
  • Generous Paid Time Off
  • Remote-first flexibility and work-from-home support
  • Paid parental leave
  • Learning & development opportunities
  • 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)

Equal Employment Opportunity:

Kooth is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs.

Reasonable Accommodations:

Kooth is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team.

Ready to Join Us?

If you’re ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we’re shaping the future of digital mental health care.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 140k-150k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Kooth

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Founded in 2001, Kooth plc embarked on a mission to revolutionize mental health care by leveraging the power of the internet. The vision was clear: to create a space where individuals could access mental health support anonymously, without the traditional barriers of referrals, waiting lists, or thresholds. This pioneering approach aimed to particularly reach those who might otherwise avoid seeking help due to perceived stigma. Over the next two decades, Kooth meticulously built its platform, focusing on providing a safe, credible, and accredited online service. Their commitment to accessibility, anonymity, choice, and community became the cornerstones of their service, empowering users to take control of their mental wellbeing journey.

Kooth's journey has been one of steady growth and increasing impact. They established themselves as a trusted partner for the NHS and local authorities across the United Kingdom, becoming the UK's largest provider of digital mental health solutions for children, young people, and adults. The company's services, Kooth for young people and Qwell for adults, offer a range of therapeutic tools and interventions, from self-help resources and peer-to-peer support to professional counselling. Recognizing the global need for accessible mental health care, Kooth expanded its operations to the United States. A significant milestone in this international expansion was securing a transformational contract with the California Department of Health Care Services to provide digital mental health care to millions of young people. This, along with other contract wins and a successful IPO on the London Stock Exchange in 2020, has solidified Kooth's position as a leader in the digital mental health space, poised to continue its mission of making effective mental health support available to everyone, globally.

Employee benefits

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Computer Provided

Computer Provided

Cycle to Work Scheme

Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle.

Disability Insurance

Take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.

Flexible working

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

View Kooth's employee benefits
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