Revenue Operations Project Manager

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Revenue Operations Project Manager is responsible for overseeing and managing a diverse range of projects from inception to completion, ensuring they are executed within timelines, scope, and budget. This individual will act as the linchpin for cross-functional teams, driving collaboration, and ensuring seamless communication between stakeholders to achieve project goals and support the company's revenue objectives.

Responsibilities:

• Employ best practices in project management to streamline processes, enhance reporting mechanisms, and facilitate data-driven decisions.
• Provide end to end life cycle management of Internal Revenue Operations efforts from ideation through implementation phase
• Track Project progress, manage resources, identify and mitigate risks, and provide regular updates to all relevant parties
• Facilitate, manage, and report status on all phases of the project lifecycle and lead the stakeholder team(s) through each phase including.
• Serve as the primary contact person for project-related inquiries, facilitating communication across multiple departments and stakeholders to ensure alignment and effective cross-functional collaboration.
• Establish and maintain relationships with key internal stakeholders to ensure the delivery of projects.
• Perform data analysis to support business decision-making, report critical milestone updates and prepare and deliver insights and recommendations to leadership via spreadsheet or decks.
• Track program/project level status and metrics to communicate progress/roadblocks, revalidate execution methods where needed and streamline delivery aligned with projected ROI
• Document and manage all program/project documentation
• Create all necessary meetings and follow-up calls with stakeholders, as well as any other needed action as depicted by the VP of Processes & Programs.

Requirements:

• Minimum 4 years hands-on Project Management in a SaaS organization
• Experience working in a regulated environment
• Experience in resource management
• Experience in Smartsheets
• Experience in JIRA
• LSS Certification preferred
• Experience with Excel/GSuite
• PMP a plus
• Excellent Communication skills
• Resource and project planning
• Advanced project planning skills
• Excellent analytical skills
• Strong time management skills with adaptability to manage multiple projects and priorities
• A strong blend of project management, business analysis and technical experience and the ability to work well in a team environment
• Strong customer service skills

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.