Operations Coordinator (Hybrid)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Operations Coordinator provides administrative support to the Director of Operations and plays a key role in the efficient management and coordination of the Operations team's projects and initiatives. This includes maintaining smooth project execution, meeting target milestones, and assisting in creating aesthetically pleasing presentations for leadership.

Responsibilities:

• Project Support:
  • Assist in managing and executing Operations projects, ensuring milestones are met on time.
  • Facilitate communication and collaboration across teams to ensure successful project implementation.
  • Follow up on critical action items for the Director of Operations, coordinating necessary actions with relevant teams.
  • Attend key meetings, record notes, and distribute summaries to stakeholders.
  • Keep Operations data and documents organized and accessible.
• Presentation and Report Creation:
  • Assist in the development of visually appealing and easily understandable presentations and reports for leadership, enhancing the communication of project statuses, results, and insights.
• Professionalism and Confidentiality:
  • Maintain high standards of professionalism and confidentiality in all matters.

Qualifications:

• Associates Degree: Preferred, with a focus on business administration, project management, or a related field.
• Professional Support Role Experience: Required. Experience in an operations or project support role is highly valued.
• Experience with Gmail and Google Suite
• Experience with MS Office (Word, Powerpoint, and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Organization and Project Management: Exceptional organizational skills, with an ability to manage multiple projects simultaneously and maintain a clear view of priorities. Experience or familiarity with project management principles is a plus.
• Communication and Documentation: Strong verbal and written communication skills, with a talent for creating clear, concise, and visually appealing reports and presentations. The ability to distill complex information into understandable and engaging formats is crucial.
• Attention to Detail: A keen eye for detail, ensuring accuracy and quality in all aspects of work, from data management to document presentation.
• Time Management: Excellent time management skills, with the ability to efficiently prioritize tasks and meet deadlines in a fast-paced environment.
• Computer Skills: Proficient in using productivity and design software to create professional documentation and presentations. Knowledge of design principles for visually pleasing reports is beneficial.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.