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KnockKN

Account Manager

Knock provides a robust notifications infrastructure tailored for developers, facilitating seamless user engagement through scalable APIs.

Knock

Employee count: 11-50

Salary: 90k-130k USD

United States only

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Knock is a remote-first startup that helps products communicate with their users through in-house product notifications. We're looking for an Account Manager to drive renewals and expansion for existing customers.

Requirements

  • 2–4 years of experience in renewals, account management, or customer success with commercial responsibility
  • Experience working in a B2B SaaS environment
  • Comfort negotiating pricing and contract terms with customers
  • Strong written and verbal communication skills
  • Highly organized and able to manage multiple renewal timelines in parallel
  • Familiarity with CRM tools (Salesforce or similar)
  • Understanding of SaaS metrics such as ARR, churn, and net revenue retention
  • Experience working at an early-stage or fast-growing company

Benefits

  • Health, dental, and vision benefits
  • Flexible PTO
  • Remote-friendly work environment

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 90k-130k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Knock

Learn more about Knock and their company culture.

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Knock is a cutting-edge notifications infrastructure designed specifically for developers, offering a flexible and reliable system built to scale with evolving business needs. With Knock, teams can easily engage their users, power cross-channel workflows, and manage notifications preferences through a unified API. The platform is built on the principles of efficiency and developer friendliness, allowing users to ship product notifications in hours instead of months by utilizing powerful notification primitives and comprehensive SDKs available in all major programming languages.

Furthermore, the platform is SOC2 Type 2 certified and complies with GDPR and HIPAA, demonstrating a commitment to security and user data safety. Knock’s innovative approach ensures that businesses can create tailored notifications which respect the time and attention of users. By providing effortless in-app experiences, including real-time notification inboxes and customizable components, Knock stands out as a formidable solution in the notifications domain. Companies can benefit from features such as detailed observability, version control, and testing capabilities, further solidifying Knock as a vital tool for any organization looking to enhance their customer communication strategies.

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Knock

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