United States onlyAbout the Client
Grayson Living is transforming how sophisticated consumers engage with home décor. As a leading online destination for luxury home design, we curate over 50,000+ premium home décor styles and deliver an exceptional shopping experience built on precision, aesthetics, and operational excellence.
About the Role
We are looking for a Shopify Subject Matter Expert (SME) with strong catalog management experience to oversee large-scale product data operations, ensure data accuracy, and continuously improve catalog workflows.
This role combines hands-on catalog execution (50%) with process improvement and QA leadership (50%). The ideal candidate thrives in managing large product catalogs and optimizing workflows in a fast-paced eCommerce environment.
- Work with a premium luxury home décor brand.
- Fully remote role with high impact on eCommerce operations.
- Opportunity to own and scale a large Shopify catalog.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
Key Responsibilities
- Catalog Management & Operations (50%)
- Manage large-scale product catalogs in Shopify (50k–60k SKUs).
- Perform product uploads, updates, variant management, and bulk edits using:
- Shopify Admin
- Matrixify
- Shopify bulk editors
- Maintain data integrity across titles, tags, variants, pricing, metafields, and collections.
- Assign brands and manage product categorization at scale.
- Troubleshoot catalog display issues and coordinate with developers/vendors.
- Conduct pre- and post-launch QA validation across product pages and collections.
- Process Improvement & Workflow Optimization (50%)
- Identify inefficiencies in catalog workflows and propose automation improvements.
- Standardize naming conventions, metadata structures, and QA processes.
- Build and improve SOPs, documentation, and onboarding workflows.
- Collaborate with Product Manager and stakeholders to enhance catalog tools and integrations.
- Develop reports to identify recurring catalog issues and improvement opportunities.
- SME Leadership & Collaboration
- Serve as the Shopify catalog expert for internal teams.
- Train and mentor team members on best practices and QA standards.
- Support vendor onboarding and ensure product data accuracy.
- Collaborate cross-functionally with product, engineering, merchandising, and vendor teams.
Required Qualifications
- 3+ years of hands-on Shopify experience in catalog management or product operations.
- Experience managing large catalogs (5k–10k SKUs minimum, ideally scaling to 50k+).
- Proven expertise in:
- o Shopify Admin
- o Matrixify
- o Bulk editing tools
- o Shopify apps ecosystem
Technical Skills
- Advanced Excel / Google Sheets (VLOOKUP, pivot tables, complex formulas, automation).
- Strong understanding of product data structures and catalog taxonomy.
- Familiarity with Shopify apps and integrations.
- Nice-to-have:
- JSON
- HTML / Liquid
- Basic coding knowledge
Soft Skills
- Highly detail-oriented with strong QA mindset.
- Strong collaboration and communication skills.
- Proactive in identifying process improvements.
- Strong work ethic and accountability.
- Ability to manage multiple priorities in a fast-paced environment.
- Shopify Plus experience
- Custom template or theme troubleshooting
- Automation scripting or workflow design
- Experience with high-SKU eCommerce environments
AU, CA + 7 more