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Kids in Need of DefenseKD

Operations Assistant

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children who migrate alone in search of safety. Founded in 2008 by Microsoft Corporation and Angelina Jolie, KIND provides legal services and psychosocial support to these children.

Kids in Need of Defense

Employee count: 201-500

United States only

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About KIND

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

Position Summary

KIND seeks a Administrative Officer responsible for providing support in the day-to-day operational needs for KIND’s staff. The incumbent will be supporting, improving, and assisting in developing new operational systems, processes, and functions in support of staff based in the U.S. and internationally. The Administrative Officer will report to the Senior Manager, Workplace Office Operations.
This is a remote position based from any location in the U.S.
This position is contingent upon continued funding.

Essential Functions

  • Actions procurements that support the daily operations of KIND staff and facilities, including the issuance of supplies, equipment, and furniture to all KIND locations.
  • Provides onsite support at KIND’s Headquarters office by collecting mail, maintaining supply inventory and overall office upkeep/tidiness.
  • Supports the Senior Manager, Workplace Office Operations with organization-wide projects, including but not limited to initiatives that facilitate the organization’s continued growth, improve the team’s response to emergency projects, and/or refine general operations and administrative efficiencies.
  • Manages and regularly updates internal databases, file repositories, and record-keeping systems.
  • Provides crucial assistance and coverage for both the administrative officer as well as the Administrative Operations Specialist.
  • Provides support in coordinating and planning logistics pertaining to facilities procurement, moves, and setups of new offices.
  • Assists the Office Operations Team with calendaring meetings, booking travel, reserving meeting space, notetaking, and support logistics for events.
  • Assists with the reconciliation of monthly credit card statements and receipt management for the team.
  • Develops proficiency and clear understanding in the use and maintenance of office systems, equipment, and technology, and assists staff as needed.
  • Provides general operations support and performs other duties as assigned

Qualifications and Requirements

  • Undergraduate degree with 1 year of relevant experience; or high school diploma with a minimum of 5 years of relevant experience. Must be fluent in English.
  • Minimum of 2 years of collective experience; experience performing administrative office duties preferred.
  • Ability to communicate and interact professionally with a variety of stakeholders at various levels throughout the organization.
  • Excellent written and oral communication skills in English.
  • Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
  • Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
  • Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
  • Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
  • Committed to practicing and supporting wellbeing and a work-home life balance.
  • Experience working and communicating in a remote environment preferred but not required.

Our Benefits

- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
- Pre-tax flexible spending account (FSA) for both medical and dependent care.
- Pre-tax transit and parking spending account.
- Employer-paid life insurance and accidental death and dismemberment insurance.
- Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here.

Our Focus on Wellness

KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.

Application Instructions

To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.

About the job

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Kids in Need of Defense

Learn more about Kids in Need of Defense and their company culture.

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Kids in Need of Defense (KIND) stands as a pioneering international non-governmental organization, singularly devoted to the protection of unaccompanied and separated children navigating the complexities of migration. Founded in 2008 by the Microsoft Corporation and Co-Founder and Patron Angelina Jolie, KIND was established to address a critical void in legal services for these vulnerable young individuals. The organization's vision is a world where every child on the move, alone and in search of safety, has access to robust legal representation and unwavering protection of their rights and well-being. Through groundbreaking initiatives and strategic collaborations, KIND is revolutionizing the approach to child protection on a global scale.

KIND's innovative model leverages an extensive network of private sector pro bono partners, including hundreds of law firms, corporations, law schools, and bar associations, alongside dedicated NGO collaborators. This powerful alliance enables KIND to provide unaccompanied children with holistic care that encompasses not only essential legal representation but also vital psychosocial support. The organization's dedicated team, with offices and staff across the United States, Mexico, and Europe, works tirelessly to address the multifaceted needs of these children, many of whom have endured significant trauma. Beyond direct legal aid, KIND's comprehensive psychosocial support programming connects thousands of children and their caregivers with critical resources such as medical care, mental health services, educational opportunities, and crisis intervention, fostering their safety and overall well-being. Furthermore, KIND actively partners with governments, international organizations, and the private sector to instill a collective commitment to child protection through training, technical assistance, and capacity-strengthening initiatives worldwide. This commitment extends to addressing the root causes of child migration and ensuring safe reintegration for children returning to their home countries.

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