KeycafeKE

Sales Development Representative Manager

Keycafe provides cutting-edge property access management tools, offering smart key exchange solutions for individuals and enterprises through a global network of SmartBoxes and a cloud-based platform.

Keycafe

Employee count: 51-200

Salary: 30k-50k USD

United States only

Are you a natural leader with a passion for building high-performing sales teams?
Keycafe is looking for an SDR Manager to lead, mentor, and scale our outbound sales development team. This role is perfect for someone who thrives in a fast-paced SaaS environment, loves working with data, and is excited to coach reps towards exceeding their targets.

In this role, you’ll:

  • Manage a team of outbound and inbound SDRs across remote locations.
  • Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and optimize over time.
  • Monitor performance metrics, coach and train SDRs, and provide actionable feedback to boost results.
  • Analyze SDR activity and performance data to optimize the sales funnel.
  • Collaborate with marketing and the account management teams to align messaging and campaign execution.
  • Lead by example with high-quality outreach, when needed, to support team efforts.
  • Attend trade shows from time to time to serve as a Keycafe sales representative.

Requirements

  • Proven experience managing SDRs or inside sales teams in a B2B SaaS environment.
  • Strong understanding of outbound sales strategy, KPIs, and lead qualification.
    Excellent coaching, leadership, and communication skills.
  • Experience with CRMs and sales engagement tools (Outreach, Salesforce, etc.).
  • Fluent in English (written and spoken).
  • Based in Dallas or Houston.

Benefits

Annual compensation:50,000 USD base + 30,000 USD performance-based bonus

Work-from-home flexibility

Great team culture

Training & development opportunities

Performance bonus plan

Why Join Keycafe?
Innovative, fast-growing tech company with a global presence.
Fully remote role with flexible work arrangements.
Lead a team and make a high-impact contribution to revenue growth.
Work alongside a talented international team in a supportive environment.

About Us:
Keycafe is a Vancouver-based company with customers worldwide. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across 40+ industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 30k-50k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Keycafe

Learn more about Keycafe and their company culture.

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At the heart of Keycafe is a mission to revolutionize key management, driven by a culture of innovation and customer-centricity. It all began in 2012 when founder Clayton Brown, an Airbnb host himself, experienced the frustrations of key exchange mishaps. This personal pain point sparked the idea for a simpler, more reliable solution, leading to the birth of Keycafe in a single Vancouver cafe. From these humble beginnings, where baristas assisted local apartment owners with key handoffs, Keycafe has blossomed into a global network. The company's vision is to provide seamless property access for everyone, from individual hosts to large enterprises.

Keycafe's team is a dedicated group of engineers, support staff, and management professionals who are passionate about creating a positive experience for their customers. They pride themselves on their caring approach and their commitment to ensuring every key exchange is smooth and secure. This dedication is reflected in the continuous evolution of their offerings, including enterprise-level solutions and features like real-time photo ID verification. The company values teamwork and strives to empower its employees to contribute to Keycafe's growth and success. Their innovative spirit is evident in the development of products like the MS5 SmartBox, designed to offer advanced, cost-effective key management. Keycafe fosters a culture where problem-solving and a forward-thinking mindset are paramount, constantly seeking new ways to enhance the user experience and meet the evolving needs of their diverse clientele across various industries, including property management, automotive, and hospitality.

Employee benefits

Learn about the employee benefits and perks provided at Keycafe.

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Work Equipment

We provide an Apple MacBook and monitor for your work. Reliable personal equipment is required initially.

Paid Time Off

18 days of PTO annually for holidays or sick days, in addition to 10 days for your local statutory holidays, to be scheduled based on operational needs.

View Keycafe's employee benefits
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Keycafe

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