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KDCIKD

Salesforce Administrator

KDCI Outsourcing is a Philippine-based BPO company founded in 2011, specializing in building offshore teams for creative design, digital content creation, and eCommerce support.

KDCI

Employee count: 51-200

United States only

KDCI Outsourcing is seeking a Salesforce Administrator to support sales and marketing operations. The role involves day-to-day CRM management, troubleshooting, and reporting. Collaboration with marketing automation for campaign list management and the company's Salesforce object structure are key responsibilities.

Requirements

  • 2–3 years of experience in Salesforce administration or CRM support.
  • Strong knowledge of Salesforce front-end functionality with admin rights.
  • Proficient in creating and managing Salesforce reports and dashboards.
  • Understanding of Salesforce data objects and relationships (Accounts, Contacts, Opportunities).
  • Experience in data management, clean-up, and validation processes.
  • Familiarity with Pardot (Marketing Cloud Account Engagement) is preferred.
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Detail-oriented, organized, and able to manage multiple priorities.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About KDCI

Learn more about KDCI and their company culture.

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At Key Discovery Consulting Inc. (KDCI), we are at the forefront of business process outsourcing, pioneering innovative solutions that empower brands to achieve hyper-growth in a competitive digital landscape. Since our inception in 2011, we have been driven by a mission to revolutionize the outsourcing industry by building highly-skilled, dedicated teams in the Philippines for a global clientele. Our approach transcends traditional service provision; we forge deep, collaborative partnerships with our clients, acting as a seamless extension of their in-house operations. Through the strategic integration of cutting-edge technology and a relentless commitment to process enhancement, we deliver unparalleled efficiency and cost-effective solutions without compromising on quality. Our expertise lies in transforming complex business challenges into opportunities for innovation and sustainable growth.

Our technological prowess is a cornerstone of our service delivery. We leverage a diverse and modern tech stack to support a wide array of services, from creative design and digital content creation to e-commerce support and web development. By harnessing the power of AI-driven solutions and intelligent automation, we streamline workflows, accelerate project timelines, and deliver superior outcomes. Our teams are proficient in a variety of platforms and technologies, including advanced cloud security solutions like Zscaler, robust IT management systems such as Active Directory and Google Workspace, and leading e-commerce platforms like Shopify. This technological agility allows us to provide tailored, scalable solutions that meet the unique demands of each client, whether they are a burgeoning startup or an established enterprise. At KDCI, we are not just outsourcing tasks; we are engineering the future of business operations through technological innovation and a commitment to excellence.

Employee benefits

Learn about the employee benefits and perks provided at KDCI.

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5-day Work Week

A standard work week of five days.

Performance Bonus

Bonuses awarded based on performance.

Vacation & Sick Leaves

Paid vacation and sick leave for employees.

Medical & Dental Plan

Comprehensive medical and dental health plans.

View KDCI's employee benefits
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KDCI

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KDCI hiring Salesforce Administrator • Remote (Work from Home) | Himalayas