KaplanKA

Salesforce Tech, Lead (Hybrid)

Kaplan, Inc. is a prominent global educational services company providing diverse learning solutions, with a commitment to expanding access to education.

Kaplan

Employee count: 1001-5000

Salary: 30k-31k USD

India only

Job Title

Salesforce Tech, Lead (Hybrid)

Job Description

About Kaplan International

Kaplan International is a global leader in education, providing outstanding learning experiences and pathways for students aiming to study at top universities worldwide. Our premium reputation for quality education and strong student support drives continuous growth, underpinned by digital transformation initiatives across our platforms.

The Role
We are looking for a Salesforce Tech Lead who will focus on platform governance, compliance, and security, while also leading the delivery of select features and enhancements. An important part of the role is to oversee multiple Salesforce teams from different business units who share the same Salesforce tenant, ensuring they work together harmoniously without causing issues. You will establish governance frameworks, collaborate with key stakeholders, including Compliance, IT, Marketing, and Sales, and facilitate platform optimization. The role will also involve coordinating efforts across teams to deliver targeted improvements while maintaining a secure and compliant environment.

Key Responsibilities

  • Platform Governance: Develop and maintain governance frameworks and best practices for the Salesforce platform, focusing on data security, compliance, and platform scalability.

  • Salesforce Shield Management: Oversee the configuration and management of Salesforce Shield for event monitoring, field audit tracking, and encryption, ensuring optimal usage for security and compliance purposes.

  • Overseeing Multiple Teams: Coordinate and oversee Salesforce teams across different business units sharing the same tenant, ensuring their activities are aligned and do not create conflicts or disruptions.

  • Compliance Alignment: Collaborate with the Compliance Team to ensure Salesforce configurations and processes meet regulatory requirements, including GDPR and data protection standards.

  • Feature Delivery: Lead the development and deployment of new features and enhancements, including custom configurations, flows, and integrations, while adhering to governance policies.

  • Security Management: Implement and manage security measures, including role-based access, user permissions, and monitoring, to maintain a compliant and secure Salesforce environment.

  • Change Management: Ensure changes to the platform are well-governed, following established change management processes, including testing, documentation, and approval workflows.

  • Cross-Team Collaboration: Facilitate collaboration between teams to ensure shared resources are used effectively and platform changes are coordinated to avoid conflicts.

  • Platform Optimization: Conduct regular system health checks, performance analysis, and proactive maintenance to ensure stability and efficiency.

  • Policy Development: Create and enforce policies for platform usage, data governance, and security, keeping them aligned with industry standards and Kaplan's internal policies.

  • Documentation and Training: Maintain comprehensive documentation for platform configurations, policies, and procedures. Provide training and guidance to users on best practices.

  • Hybrid Schedule: 3 days remote / 2 days in office

  • 30-day notification period preferred

Skills and Experience Required

  • 7+ years of Salesforce experience, with a focus on platform governance, compliance, security, and feature delivery.

  • Salesforce certifications such as Certified Advanced Administrator, Platform App Builder, or Application Architect are preferred.

  • Hands-on experience with Salesforce Shield, including setup, event monitoring, field audit tracking, and encryption.

  • Experience in managing and coordinating multiple Salesforce teams working within a shared tenant.

  • Strong knowledge of data protection laws (e.g., GDPR) and experience ensuring Salesforce configurations comply with regulatory requirements.

  • Proven ability to establish and maintain governance frameworks for large-scale Salesforce implementations.

  • Cross-functional collaboration skills, with experience in aligning different teams toward common goals.

  • Familiarity with CI/CD tools and Salesforce DevOps practices.

  • Strong communication skills, with the ability to present complex technical concepts to non-technical stakeholders.

Desirable Skills

  • Experience with Salesforce Marketing Cloud, Mulesoft, or AWS.

  • Familiarity with automated compliance testing and Salesforce security tools (e.g., Security Health Check, IAM policies).

  • Understanding of Agile development methodologies and experience managing feature releases.

Salary:Competitive, based on experience, plus benefits.

Application Method: Please apply with a CV and cover letter.

Equal Opportunities: At Kaplan International, we are committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds.

Location

Bangalore, KA, India

Additional Locations

Employee Type

Employee

Job Functional Area

IT Development

Business Unit

00092 Kaplan Health

At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here.

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culturehere.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Salary

Salary: 30k-31k USD

Location requirements

Hiring timezones

India +/- 0 hours

About Kaplan

Learn more about Kaplan and their company culture.

View company profile

Kaplan, Inc., founded in 1938 by Stanley Kaplan, is a leading global provider of educational programs that spans a wide variety of sectors including higher education, professional licensing, corporate training, and language education. With a presence in over 28 countries and a commitment to enhancing educational access, Kaplan has tailored its offerings to meet the diverse needs of students and professionals alike. The company's mission is clear: to empower individuals to achieve their educational and career goals through innovative learning solutions. Over the last several decades, Kaplan has developed a robust portfolio of services, which include test preparation for over 100 standardized tests such as the SAT, ACT, GRE, MCAT, and LSAT, as well as professional certification programs.

As a vital partner for educational institutions and businesses, Kaplan serves more than one million students annually, and its resources are designed to support learners throughout their academic journeys. Kaplan not only helps students navigate their educational paths but also connects them with opportunities for career advancement in various industries. The company emphasizes its core values, which focus on integrity, empowerment, diversity, and inclusion, ensuring that all learners have the support and resources they need to succeed. Kaplan remains a subsidiary of Graham Holdings Company, maintaining its status as a leader in the educational sector and continuing to evolve with the changing landscape of education.

Claim this profileKaplan logoKA

Kaplan

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

40 remote jobs at Kaplan

Explore the variety of open remote roles at Kaplan, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Kaplan

Remote companies like Kaplan

Find your next opportunity by exploring profiles of companies that are similar to Kaplan. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Kaplan hiring Salesforce Tech, Lead (Hybrid) • Remote (Work from Home) | Himalayas