Manager, Training, Pre-Health & Nursing

Job Title

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Manager, Training, Pre-Health & Nursing is a critical role in bridging content development, operational execution, teacher communication, and stakeholder collaboration to ensure Kaplan's teacher training initiatives are delivered with precision and impact. The role drives excellent instruction by designing, developing, and delivering comprehensive training experiences that empower instructors to engage students effectively and ensure positive learning outcomes. Working closely with content and product development teams, this role focuses on creating tools and resources that help instructors bring content to life in engaging ways. Success is measured through KPIs such as Net Promoter Score (NPS), Teacher Ratings, and student engagement outcomes.

Primary Responsibilities

• Develop and deliver comprehensive teacher training materials, tools, and resources that support instructors in engaging students effectively across Kaplan’s live instruction modalities, including In Person, 1:1, and Live Online.

• Collaborate with content and product development teams to ensure timely and high-quality resources are available for instructors during product updates and launches.

• Oversee the coordination and execution of training programs and teacher-facing communications to ensure instructors are well-prepared to deliver exceptional student learning experiences.

• Lead and manage a team of part-time Adjunct Teacher Trainers to create and deliver impactful live, recorded, and written training experiences.

• Foster strong relationships with stakeholders across Academics, Product, and Content teams to ensure alignment, effective communication, and seamless implementation of changes in live instruction.

• Collect and analyze feedback from instructors and stakeholders to inform continuous improvement of training programs and live student experiences.

• Leverage data, including student and teacher feedback and course outcomes, to refine training processes and optimize instructor performance.

• Collaborate with the Teacher Training & Development team to identify and implement opportunities to improve the efficiency, quality, and scalability of training delivery.

• Maintain and enhance centralized resource repositories to minimize faculty-created content and drive standardization across programs, in partnership with product owners.

• Stay informed about best practices in live instruction and adult learning to continually enhance training strategies.

• Align training initiatives with broader business objectives and product goals, ensuring that teacher development efforts directly contribute to excellent student outcomes and a superior learning experience.

Minimum Qualifications

• Bachelor Degree

• Demonstrated project management experience

• Ability to analyze data and make data based decisions

• Strong proficiency in Microsoft Office, Google Workspace products, and similar collaboration tools.

• Ability to thrive in an innovative, creative, and teamwork-oriented professional environment

• Ability to work extended hours in order to meet business objectives (some evening and weekend hours required)

• Embracive of a fast-paced working environment with evolving job responsibilities

• Ability to work effectively in a dispersed workforce

• Coding experience with html, mediawiki or CSS

Preferred Qualifications

• Training experience is strongly preferred

• People management experience preferred

• A/V production or on-camera teaching experience preferred

• Experience creating or supporting diversity & inclusion training or initiatives strongly preferred

• Experience working with underrepresented populations strongly preferred

• Experience teaching online is strongly preferred

• Management experience preferred

• Demonstrated mastery of Excel, Google products, and/or coding

Beyond base salary, our comprehensive total rewards package includes:

- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has three salary grades. This position is Salary Grade A: $31,200 to $78,647. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

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Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culturehere.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.