Manager, Customer Support

Kaplan, Inc., founded in 1938 by Stanley Kaplan, is a leading global provider of educational programs that spans a wide variety of sectors including higher education, professional licensing, corporate training, and language education. With a presence in over 28 countries and a commitment to enhancing educational access, Kaplan has tailored its offerings to meet the diverse needs of students and professionals alike. The company's mission is clear: to empower individuals to achieve their educational and career goals through innovative learning solutions. Over the last several decades, Kaplan has developed a robust portfolio of services, which include test preparation for over 100 standardized tests such as the SAT, ACT, GRE, MCAT, and LSAT, as well as professional certification programs.

As a vital partner for educational institutions and businesses, Kaplan serves more than one million students annually, and its resources are designed to support learners throughout their academic journeys. Kaplan not only helps students navigate their educational paths but also connects them with opportunities for career advancement in various industries. The company emphasizes its core values, which focus on integrity, empowerment, diversity, and inclusion, ensuring that all learners have the support and resources they need to succeed. Kaplan remains a subsidiary of Graham Holdings Company, maintaining its status as a leader in the educational sector and continuing to evolve with the changing landscape of education.