The Field Service Technician II role involves leading installation teams, configuring and programming devices, and delivering customer training. It requires advanced skills, training, certifications, and leadership abilities.
Requirements
- Execute all Level 1 installer roles and responsibilities
- Demonstrate exceptional organizational skills
- Exhibit a deep understanding of project scopes and service expectations
- Assume leadership responsibilities
- Mentor Level 1 installers
- Establish and maintain regular communication channels
- Showcase expertise in working with nurse call systems, card access systems, and video surveillance products
- Pursue ongoing professional development opportunities
- Skillfully perform Factory Authorized Testing (FAT) of products
- Demonstrate proficiency in system configuration and commissioning
- Embrace the flexibility of the role
Benefits
- Paid Time Off (PTO)
- Volunteer Paid Time Off (VTO)
- 100% employer paid family health insurance premium
- 100% employer paid disability insurance
- 100% employer paid dental & vision insurance
- 401k with Safe Harbor contributions from company annually
- Profit sharing opportunities
- Bonus programs
